Ops Manager Hauling

Republic Services • Ft Worth, TX

3d

About The Position

Within a business unit, the Operations Manager - Hauling manages collections for commercial, industrial, and residential customers, as well as container delivery and pickup across a geographically dispersed area. The role leads Operations Supervisors, Dispatchers, Operations Clerks, Drivers, and Helpers responsible for commercial, roll-off, and residential routes throughout the business unit.

Working with the General Manager and other business-unit managers, the Operations Manager executes a local market strategy that complements the Area’s strategic operating and marketing plans. The role implements tactical initiatives to promote functional excellence and achieve budget goals, while overseeing collections operations, safety and accident prevention, regulatory compliance, and change initiatives that support business-unit growth and durability.

Requirements

• High school diploma or GED.
• At least 2 years of supervisory or management experience, or participation in Republic Services’ management trainee program.
• Demonstrated business acumen, strategic thinking, and ability to execute a formulated strategy.
• Demonstrated ability to lead change initiatives and direct a large staff.
• Process- and results-oriented, with a commitment to organizational success and the ability to marshal resources to meet goals.
• Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills.
• Ability to optimize near-term results in support of long-term sustainable success.
• Collaborative approach and ability to build and work with teams.
• Creative thinking and willingness to challenge conventional solutions.
• Ethical behavior and strong leadership and talent judgment, including an emphasis on hiring and developing high-performance teams.

Responsibilities

• Manage staff, including hiring, training, coaching, and performance management; develop supervisory goals and objectives; and resolve safety issues and claims effectively.
• Implement plans that complement the business unit’s strategic and operating plan, and champion tactical initiatives that improve the customer experience, growth, durability, and profitability.
• Optimize productivity and route management for commercial, roll-off, and residential routes; establish productivity goals as needed; ensure adherence to operating standards; and manage labor hours and disposal expenses.
• Work with customers and local, state, and federal government employees to resolve customer-service concerns and ensure regulatory compliance.
• Oversee safety and accident-prevention programs, take reasonable action to prevent accidents and injuries, maintain a safe and productive workplace, and implement and maintain an effective loss-control and safety program.
• Lead operations to ensure compliance with environmental, operating, regulatory, safety, accounting, and ethics standards.
• Approve expenses and manage the operations department budget, including purchase orders and vendor pricing.
• Develop a high-performing team and workplace culture; manage performance and talent development; and encourage best-practice sharing.
• Build and maintain effective relationships with relevant government, community, and environmental groups.

Benefits

• Comprehensive medical benefits coverage
• Dental plans
• Vision coverage
• Health care and dependent care spending accounts
• Short- and long-term disability
• Life insurance and accidental death and dismemberment insurance
• Employee and Family Assistance Program (EAP)
• Employee discount programs
• Retirement plan with a company match
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED