About The Position

The Operations Manager is responsible for actively filling orders and delivering on the company’s value proposition. In addition, it will support the branch by helping with key operational task including assisting in leading, coaching and developing a team of Branch employees.

Requirements

  • Subject matter expert in branch operations and recruiting efforts.
  • Ability to resolve branch challenges and escalated client issues.
  • Leadership skills to guide the branch team.
  • Proficiency in preparing and leading daily whiteboard meetings.
  • Experience developing creative sourcing plans (networking, community engagement, web-based, social media).
  • Skill in writing effective online job postings.
  • Experience screening, interviewing, and recommending candidates.
  • Ability to build and maintain an active candidate pipeline.
  • Proficiency in utilizing data to set realistic expectations for order fulfillment.
  • Knowledge of market trends and client needs for successful order fulfillment.
  • Ability to guide candidates through the interview cycle.
  • Experience processing candidates through the full vetting cycle and documenting job activity.
  • Experience conducting drug screens, I-9s, and background checks.

Nice To Haves

  • Experience in the staffing industry.
  • Experience in branch management.
  • Experience with ATS (Applicant Tracking System).

Responsibilities

  • Serve as a subject matter expert in supporting and leading tasks associated with the branch operations and recruiting efforts.
  • Assist in resolving branch challenges and escalated client issues.
  • Provides leadership to the branch team in the absence of the Branch Manager.
  • Assist in preparing and leading the daily whiteboard meetings to ensure team is focused on daily order fill.
  • Proactively develops creative sourcing plans to include traditional networking approaches through community engagement with schools, colleges, vocational schools for skilled roles, web-based, and social media.
  • Owns and writes effective content for online job postings to attract both active and passive candidates via job boards integrated with the ATS.
  • Screens, interviews, and recommends candidates to fill open positions.
  • Builds and retains an active pipeline of candidates for all roles; maintains and updates candidate database.
  • Re-utilizes active candidates and understands open positions to positively impact order fill rates.
  • Leverages data to set realistic expectations, based on current volume, to successfully fill positions in a timely manner.
  • Leverages market knowledge and client needs to successfully fill orders with qualified candidates.
  • Leads candidates through the interview cycle based on their experiences, skills, expectations, and availability.
  • Processes candidates through the full vetting cycle and documents all job activity.
  • Conducts drug screens, I-9s, and background checks.

Benefits

  • Competitive base salary
  • Monthly bonus potential
  • Medical/Dental/Vision
  • Prescription drug benefits
  • 401(k)
  • Paid time off and holidays
  • Wellness program
  • Incentive programs
  • Variety of career paths
  • Promotion from within
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