About The Position

The Operations Manager is responsible for consistently meeting quality and timeliness standards in the cleaning of commercial properties. An Operations Manager must follow company mission statement and values. This role requires a flexible schedule, including some evening shifts, and involves hiring and training personnel, overseeing account operations (quality control, labor pool, employee management), managing timesheets, supply management, inventory, and payroll input for assigned accounts. The position also includes HR duties such as hiring compliance and injury reporting, assisting the Branch Manager with budgets by providing labor reports and payroll data, ensuring necessary supplies and tools are available, assisting with tag jobs, and conducting building inspections after normal business hours. Additionally, the Operations Manager is responsible for ensuring completion of floor care or assisting floor technicians.

Requirements

  • Associate’s degree in a field directly related to the position or equivalent combination of education and experience
  • Five (5) years of Janitorial experience is a plus
  • A passion for cleanliness
  • Strong work ethic
  • Ability to learn and change behavior
  • Work irregular hours
  • Drives Results – Consistently achieves results, even under tough circumstances

Responsibilities

  • Maintain a high standard of excellence
  • Responsible for hiring and training all personnel
  • Oversee operations of accounts, i.e. quality control, labor pool, and managing employees to ensure they are following contractual obligations
  • Responsible for overseeing and managing time sheet input, supply management, inventory and distribution of payroll as required assessment for assigned accounts
  • Responsible for HR duties, including application distribution, hiring compliance, injury reporting
  • Assist Branch Manager in maintaining/managing budgets for each building i.e., providing all necessary labor reports and any other pertinent data as it relates to payroll
  • Assist in providing necessary supplies and tools for each job site i.e. inventories, start up, miscellaneous supplies/equipment
  • Assist Management in generating/completing tag jobs
  • Conduct building inspection after normal business hours
  • Responsible for ensuring completion of floor care and/or assisting floor technicians in completion of contractual obligations
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