Operations Manager

City of New York•New York, NY

8d•$75,000 - $160,000•Onsite

About The Position

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The Operations Manager is a proactive problem-solver who can navigate and optimize budget, procurement, human resources and administration in city government. This is a hands-on role responsible for making the SPEED team run effectively and deliver effective products to shorten the new construction permitting process.

Requirements

A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain
An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain
A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain
Education and/or experience which is equivalent to the above

Responsibilities

Coordinate with budget, procurement, legal, sourcing, and cyber teams to keep dependencies moving and the team's work aligned to the city's standards and timelines
Coordinate resource allocations across product teams
Manage and track incoming requests, in-flight products and upcoming work
Manage and optimize budgets working with expense and capital teams
Create, track and optimize procurements for tools and personnel
Onboard new hires, making sure people are ramped, supported, and contributing to their first few weeks
Report to internal and external stakeholders on team health, project status, and operational metrics
Perform special projects and initiatives as assigned