OPERATIONS MANAGER UT SOUTHWESTERN

Compass Group•Dallas, TX

2d•Onsite

About The Position

SSC Services for Education is a Nationwide Best in Class Facility Service Provider and a member of Compass Group, North America. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.

Requirements

4 years of support services, military, housekeeping, and/or facilities maintenance experience.
At least 1 year of supervisory experience in support service related field with high customer/client contact.
Ability to communicate effectively in written format and oral presentations.
Ability to multi-task and establish priorities.
Ability to maintain organization in a changing and stressful environment.
Exhibit initiative, responsibility, flexibility, and leadership.
Possess a thorough knowledge of contract administration and office procedures.
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Responsibilities

Establishes and annually reviews standards and work procedures for all staff.
Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
Assists in the hiring process; interview, hiring and training of new associates.
Orients, develops, and supervises all supervisory/housekeeping staff.
Conducts regular inspections and makes recommendations to the facility.
Conducts monthly reporting of goals, accomplishments, and future plans.
Provides staff education and continuous training.
Communicates with staff, administration, and other departments.
Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)