Operations Manager (Non-Complex)
About The Position
The Operations Manager role involves initiating and directing community outreach programs, ensuring compliance with company policies and procedures, and providing supervision and development opportunities for associates. This role models exceptional customer service, assists in driving financial performance, and coordinates job-related activities. The Operations Manager also ensures compliance with company policies and supports the company's mission, values, and standards of ethics and integrity. Key leadership principles include respecting the individual, acting with integrity, serving customers and members, and striving for excellence.
Requirements
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Responsibilities
- Initiates, directs, and participates in community outreach programs.
- Ensures compliance with company policies and procedures by holding associates accountable, analyzing reports, implementing asset protection and safety controls, maintaining quality assurance, overseeing safety and operational reviews, and developing action plans.
- Provides supervision and development opportunities for associates by hiring, training, mentoring, listening, assigning duties, evaluating performance, and providing recognition.
- Models and demonstrates exceptional customer service standards.
- Assists the store manager in driving the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing plans to correct deficiencies.
- Coordinates, completes, and oversees job-related activities and assignments.
- Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Walmart-paid education benefit program (Live Better U) for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
