Operations Manager (Non-Complex)

Walmart•Athens, GA

6d•$65,000 - $100,000•Onsite

About The Position

The Operations Manager role involves initiating and directing community outreach programs, ensuring compliance with company policies, and providing exceptional customer service. This position supervises and develops associates, drives financial performance by managing sales and expenses, and coordinates job-related activities. The role emphasizes building high-performing teams, acting with integrity, serving customers, and striving for excellence through continuous improvement and learning.

Requirements

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

Initiates, directs, and participates in community outreach programs.
Ensures compliance with company policies and procedures by holding associates accountable, analyzing reports, implementing asset protection and safety controls, maintaining quality assurance, overseeing safety reviews, and developing action plans.
Provides supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, evaluating performance, and promoting a belonging mindset.
Models and demonstrates exceptional customer service standards.
Assists the store manager in driving the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing plans to correct deficiencies.
Coordinates, completes, and oversees job-related activities and assignments by developing stakeholder relationships, supporting initiatives, building accountability, and identifying improvement opportunities.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
Works collaboratively, builds strong and trusting relationships, and communicates with impact to motivate and influence.
Attracts and retains talent, empowers and develops talent, and recognizes others' contributions.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first, considering and adapting to how, where, and when customers shop.
Makes decisions based on data insights and analysis, balancing short and long-term priorities.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)