Operations Manager- Cleveland
About The Position
We are a fast-growing premium home delivery and logistics company looking for an ambitious Operations Manager to lead and grow our Cleveland operation. This isn't a large corporate warehouse where you're managing hundreds of employees. This is an opportunity to take ownership of a growing operation, make a direct impact every day, and help shape what this location becomes over the next several years. Our Cleveland operation currently runs 3-4 delivery routes daily with a small warehouse team of 2-3 employees, but we're looking for someone who sees opportunity-not limitations. If you're energized by building teams, improving operations, recruiting great people, and growing a business, we'd love to meet you.
Requirements
- Proven leadership experience in logistics, transportation, warehousing, or home delivery.
- Strong recruiting skills with the ability to attract and retain quality delivery teams.
- Self-motivated with an entrepreneurial mindset.
- Comfortable wearing multiple hats in a growing operation.
- Excellent communication and problem-solving skills.
- Ability to lead by example and earn the respect of your team.
- Desire to grow both personally and professionally as the operation expands.
Responsibilities
- Lead the day-to-day operations of the warehouse and local delivery team.
- Recruit, interview, and onboard independent delivery contractors.
- Build strong relationships with drivers and create a culture people want to be part of.
- Coach and develop warehouse employees while leading by example.
- Ensure deliveries meet the highest standards for quality and customer service.
- Monitor productivity, efficiency, and operational KPIs.
- Work closely with corporate leadership to execute growth initiatives.
- Identify opportunities to improve processes and expand the business.
- Jump in wherever needed-this is a hands-on leadership role.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
