Operations Manager - 2nd Shift
About The Position
Road & Rail Services is seeking an experienced Operations Manager to provide hands-on leadership for our vehicle shuttle operation. This is a working management position for someone who is comfortable leading employees in the field, solving operational challenges, and maintaining a strong focus on safety, productivity, and customer service. The Operations Manager reports directly to the Terminal Manager and will oversee daily activities on 2nd shift. Candidates must be flexible, as hours may change based on customer volume and business needs. Weekend and holiday availability may also be required.
Requirements
- 3+ years of relevant operations, logistics, transportation, automotive, or management experience
- Previous leadership or supervisory experience
- Strong communication and organizational skills
- Ability to coach employees and hold teams accountable
- Valid driver's license
- Ability to safely operate automatic and/or manual transmission vehicles
- Ability to work a flexible schedule, including weekends, holidays, and on-call periods as required
- Ability to work outdoors in heat, cold, rain, dust, and noisy conditions
- Ability to climb ladders and work at heights exceeding 16 feet
- Ability to properly wear required PPE
Nice To Haves
- Comfortable working in an active outdoor environment
Responsibilities
- Coordinate daily staffing, assignments, and workflow for the shuttle operation
- Interview candidates and assist with hiring decisions
- Train, coach, and develop new and existing employees
- Conduct safety meetings and reinforce safe work practices
- Monitor employee attendance, performance, productivity, and quality
- Ensure associates understand job instructions, site SOPs, and customer requirements
- Address employee and operational issues as they arise
- Maintain compliance with applicable OSHA, EPA, FRA, and DOT regulations
- Ensure company and customer safety policies are consistently followed
- Monitor operational performance against productivity and financial expectations
- Develop and implement corrective actions when performance goals are not being achieved
- Communicate staffing, safety, productivity, and operational concerns to the Terminal Manager
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid holidays and vacation
- Weekly safety incentive opportunities
- Annual steel-toe boot allowance
- Company-provided PPE
- Career development and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
