Operations Manager - Fairfield

TUFFSHEDFairfield, NJ
Onsite

About The Position

Tuff Shed is recruiting for an experienced and highly motivated Operations Manager to contribute to the success of our Fairfield, New Jersey Factory Store. This position offers the opportunity to make a real impact to the Store and the Company.

Requirements

  • Experience working in a fast-paced, high volume production environment, preferred
  • Proven experience in successful business-to-consumer sales in large ticket products
  • Proven leadership and relationship building skills, including experience managing employees and resolving employee relations issues
  • DOT, OSHA, and employment law knowledge highly preferred
  • Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
  • Ability to solve complex business problems using sound logic and good judgment
  • Ability to read, write and understand instructions given orally, in writing and in diagram form.
  • Ability to prepare written correspondence and reports which create a professional image for Tuff Shed
  • Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers and the general public
  • Ability to use mathematical, accounting and financial tools as they apply to Tuff Shed business

Responsibilities

  • Manages the logistics including shipping, receiving, PACK, and communication to the cross docks
  • Manages the Company’s Warranty Program and ensures that it is followed, and any required repairs are conducted in a timely manner
  • Oversee daily planning/scheduling of the Operations team’s manpower and materials
  • Perform customer service duties, such as resolving warranty issues by reviewing and scheduling work to be performed as required to satisfy the customer and fix the Tuff Shed product(s)
  • Assisting the DM with daily, weekly, and monthly corporate document submittals
  • Operates the Factory efficiently and effectively in order to produce the assigned and expected profitably
  • Maintain appropriate staffing levels to maximize production and maintain labor costs as budgeted
  • Ensures that building quality, communication, and customer experience are in alignment with the Company expectations and its impact on the Tuff Shed brand
  • Performing daily safety walk-through inspections of the Shop area and the Yard
  • Implements and carries out the Company’s Safety Programs and ensures compliance to DOT regulations, including the management of all associated records
  • Preparing, scheduling, and leading store safety meetings, trainings and work-related injury investigations as required by OSHA guidelines and Tuff Shed Safety Department.
  • Ensure tools and equipment are secured, inventoried and maintained, and meet safety requirements
  • Performing monthly cycle counts and ongoing inventory management
  • Certifies the Store’s inventory is accurate by conducting monthly physical inventory counts
  • Makes sure that all material is ordered in a timely manner, meeting production schedules while minimizing inventory costs
  • Effectively negotiate and develop relationships with local suppliers to ensure that materials are purchased at or below standard cost
  • Recruits and onboards subcontractors to surpass 35% of the store’s revenue budget
  • Inspects the quality of work being performed by subcontractors to ensure Tuff Shed finished product quality expectations are met or surpassed

Benefits

  • PTO
  • paid holidays
  • medical/dental/vision and life insurance
  • Employee Stock Ownership Plan (ESOP)
  • a 'Safe Harbor' 401(k) plan
  • Participation in Store Bonus Program
  • Comprehensive training and mentorship to grow your skills and ensure your success
  • On Demand access to your pay
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