Operations Manager

Examinetics Inc•Boston, MA

17h

About The Position

Examinetics is looking for a results driven leader to join our team as an Operations Manager! The Operations Manager is responsible for managing operations associated with scheduling, execution & delivery creation of Examinetics' Safety Consulting Division work product. The Operations Manager supports leadership (i.e. VP Operations, Safety Consulting Division) and coordinates staffing & capacity needs with other regional Operations Managers to ensure successful execution of all industrial hygiene and occupational safety projects. When you join our team, you will help our clients keep their employees healthy and safe. Come join our rapidly growing company and work with the best!

Requirements

Associate's degree (A.A.) or equivalent from a two-year college or technical school; or equivalent combination of education and related experience.
Relevant experience demonstrates strong leadership in a technical or consulting environment.
Strong supervisory and leadership skills with proven ability to manage, coach, and develop technical teams.
Operational and project management expertise including resource allocation, scheduling, and quality control.
Familiarity with technical requirements, equipment, and regulatory standards (e.g., OSHA, EPA) related to environmental consulting.
Excellent communication skills—ability to write professional reports, interpret technical regulations, and present to various stakeholders.
Strong problem-solving, reasoning, and intermediate math skills for budgeting and analysis.
Proficiency with project management, spreadsheet, word processing, and internet software.

Responsibilities

Manage Safety Consulting Division work orders within Navision from assignment through project completion.
Implement progress monitoring to ensure client deliverables meet established quality standards and timeline requirements.
Assign work orders to direct reports, ensure Technicians are provided with all resources required for successful project completion.
Allocate adequate report time for Technicians and monitor for completion.
Coordinate technical review with Center of Excellence to ensure QA process is adhered to & executed appropriately.
Submit final deliverable to client.
Maintain accurate staff utilization and scheduling for direct reports within Shifts portal on Teams.
Attend and participate in regularly scheduled operational meetings providing status updates on projects and staff utilization.
Collaborate with regional Operations Managers on staffing based on project requirements (technician skills & capabilities, geographic considerations) and current staff utilization.
Review and authorize timekeeping, PTO, and expenditure submissions for all direct reports in accordance with corporate policy.
Ensure all staff adhere to company policies and procedures.
Collaborate with clients to schedule projects and confirm project information is accurate and complete.
Maintain client communication throughout delivery to keep clients informed of project status, maintain a strong relationship with clients during and after project completion.
Manage required equipment & inventory and ensure required testing equipment is delivered to technicians in advance of their testing events.
Manage vendors. (e.g. labs, equipment rental providers)
Coordinate equipment and laboratory work based on project needs
Ensure labs are returning analysis on time & address any escalations / issues as needed
Coordinate with labs negotiated rates for sample analysis and ensure the most current rates are maintained for proposal development