Operations Manager S
EMSER TILE LLC•Eugene, OR
•$56,000 - $90,000•Onsite
About The Position
The Operations Manager will supervise daily branch operations while planning, scheduling, and directing branch personnel to ensure customer satisfaction, increase revenue and drive productivity.
Requirements
- Minimum of 5 years of Operational Experience
- Minimum of 3 years managerial experience
- Experience in development of operational procedures and programs
- Detail orientation; ability to review and assess details quickly
- Excellent interpersonal communication skills both in-person and on the phone
- Numbers Oriented; Profit and Loss Statement management experience required
- Solution Oriented; able to determine solution for multiple levels of the business
- Ability to effectively manage one's own time and the time of others
- Ability to demonstrate teamwork, leadership and flexibility
- Strong written and verbal communication skills
- Must be able to work in fast paced environment
Nice To Haves
- Experience with JD Edwards software a plus
Responsibilities
- Provides operational leadership for areas of the branch including; Inventory Management, Loss Prevention, Risk Management, Customer Service, Order Management and Training / Development
- Monitors/drives operational efficiencies and is accountable for key operational metrics
- Plans and supports sales and marketing activities
- Equips sales with the information, tools, and learning to drive sales effectiveness
- Communicates regularly and partners with Branch Manager and corporate office teams
- Provides information regularly to corporate management
- Participates in development and design of process improvements
- Participates in refinement and analysis of current operational policies and procedures
- Monitors branch operating expenses such as stationery expenditures and freight costs
- Conducts branch quality meetings to communicate information and resolve problems
- Assists with requests relating to inventory management, scheduling, recalls, service problems, procurement of supplies, etc.
- Maintains the highest standard of quality and safety for branch personnel
- Stays current and is responsible for implementing applicable safety regulations at the branch location
- Performs other tasks as required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
