Associate General Manager, S&S

KONE•Cincinnati, OH

1d•$139,000 - $182,000•Onsite

About The Position

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. Are you ready to make your next career move to join our team and manage your own local service business as our Associate General Manager - Services & Solutions for KONE Cincinnati? Do you enjoy executing and owning an annual business plan and working with a budget? Does working with your customers and focusing on solutions for them motivate you? Is the people management aspect of a role where you coach, reinforce, and develop your team something you enjoy? Are you committed to promoting a safety culture in your branch? Do you demonstrate a passion for a culture that fosters learning for yourself, your team, and your customers? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! As our Associate General Manager – Service & Solutions, you will successfully drive the service business operations for your territory while working in collaboration with your customers and colleagues. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results. We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation: • We value your authentic self • Diversity, equity and inclusion is embedded in our strategy and values • Collaborative, creative and supportive work environment • Passionate about safety, quality and innovation • We care about the communities where we live and work At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

Requirements

Progressive and successful leadership experience
Relevant service expertise in a consultative selling environment
Experience leading a union represented workforce
Bachelor's degree in construction management, engineering, or 5 + years of experience in a related industry in lieu of a bachelor’s degree

Responsibilities

Manage your own local service business as our Associate General Manager - Services & Solutions
Execute and own an annual business plan and work with a budget
Work with customers and focus on solutions for them
Coach, reinforce, and develop your team
Promote a safety culture in your branch
Foster a culture that fosters learning for yourself, your team, and your customers
Successfully drive the service business operations for your territory
Work in collaboration with your customers and colleagues
Promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results