Operations Manager

EMCO Corporation•Abbotsford, BC

22d•CA$45,000 - CA$55,000

About The Position

As an Operations Manager, you will ensure all business processes are being conducted in the most efficient, effective, safest, and profitable manner. You will analyze and manage the processes at the Profit Centre, solve problems, and continually strive to find the most effective methods for productivity improvements. The Operations Manager is accountable for implementing change and training the teammates involved. To experience success in the position, you will represent the Profit Centre in a professional manner, uphold our core values and ethics with every interaction, optimize the efficiency, effectiveness, and profitability of the Profit Centre operations, take initiative, resolve conflicts, and solve problems, and act in a safe manner, following all safety guidelines at the Profit Centre and at all customer locations including job sites.

Requirements

College and/or University degree
A minimum of 2 years of wholesale distribution experience
A minimum of 1 year of supervising teammates preferred
Valid driver’s licence with a clean driver’s abstract
Proficient in the use of the Microsoft Office software
Possess a strong work ethic and a high standard of integrity
Create a positive team environment, training and inspiring the team to do their best work and to achieve the highest levels of customer satisfaction
High energy with strong communication skills to build strong working relationships with customers, vendors, and teammates
Able to interpret performance data to determine efficacy of business operations and take appropriate action to adjust the process for maximum profitability
Ability to learn and operate the applicable software system used to process orders
Intermediate math skills
Ability to learn how to operate material handling equipment

Nice To Haves

Previous experience with or knowledge of products sold at the Profit Centre
Experience using M3

Responsibilities

Supervise, schedule and train teammates to ensure efficient, effective, and profitable operations at the Profit Centre
Assist in the recruitment, training, development, coaching, evaluation, and management of the Profit Centre Team
Analyze data and implement appropriate strategies to increase sales, improve operating efficiencies, manage assets, and increase ROI and profit sharing in conjunction with the Profit Centre Manager
Review daily sales reports and address issues immediately
Manage the annual physical inventory count; ensure the count is done efficiently and accurately by evaluating inventory reports regularly
Resolve all customer, vendor and carrier complaints and disputes quickly and effectively
Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
Safeguard and maintain all Profit Centre assets – buildings, trucks, equipment, inventory, and receivables
Perform other tasks as requested by the Profit Centre Manager