Operations Manager - Bershka Oxford Street

INDITEX • London, ON

7d • Onsite

About The Position

Bershka is bold, fast and product driven. As Operations Manager, you will lead the operational engine of the store — ensuring deliveries, stock control, payroll, schedules and productivity run smoothly and efficiently. This is a hands-on leadership role in a high-volume environment. You will work closely with the General Manager to drive performance, control costs and build a strong, engaged operations team. You must be comfortable making decisions, analysing performance and leading under pressure. This role requires flexibility, resilience and strong organisation in a fast-moving retail environment.

Requirements

• Experience in managing retail operations is essential.
• Adaptable and confident working under pressure
• Highly organised with strong attention to detail
• Emotionally intelligent and able to lead with respect
• Reliable, accountable and commercially aware
• Analytical and comfortable working with numbers
• Proactive and solution-focused
• Ambitious and motivated to grow within the company

Responsibilities

• Leading deliveries, replenishment and stock control processes
• Managing rotas, payroll and hours budgets
• Monitoring productivity and operational KPIs
• Supporting employee relations processes in line with company policy
• Developing and coaching the operations team
• Maintaining high standards in health, safety and sustainability
• Supporting excellent customer service through operational efficiency

Benefits

• Competitive salary
• 25% staff discount across all Inditex brands
• 28 days holiday
• Company pension scheme
• "More for Less" benefits
• Access to training
• E-learning
• Career progression opportunities
• Chances to get involved in social and sustainability projects

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed