Operations Manager - Highlands Sports Complex
About The Position
Highlands Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Triadelphia, WV. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Highlands Sports Complex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
Requirements
- A bachelor's degree in recreation, sports management or related field and 3-5 years appropriate experience preferred
- Food service and food service management experience preferred
- Must have excellent interpersonal, problem solving and negotiating skills
- Must be a team player
- Must have excellent verbal and written communication skills
- Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
- Must be able to work a flexible work schedule (e.g., nights, weekends, holidays, and long hours)
- Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period
- Prior responsibility in daily P&L management and budget oversight
- Well organized, efficient, flexible, and able to meet deadlines
Responsibilities
- Hiring, training, mentoring, supervising, and scheduling facility Team Members
- Oversee daily operations setup and break down of all Tournaments & Special Events of assigned facility areas and help ensure the building is prepared for leagues, tournaments, camps, rentals, and special events.
- Oversee front-line Team Members to ensure compliance with SFC Policies and additional applicable laws
- Oversee the administration and high level of detail required in the organization of events
- Primary contact for all events after they have been contracted
- Event development in-house and co-partnerships
- Assisting with sponsorship sales, as needed
- Serving as Manager-on-Duty ("MOD")
- Negotiates and produces contracts for relevant vendors building a good working relationship
- Closes liaison and communication with other departments within the Events team including Marketing and Sales
- Manages health & safety, quality control, expense management, security, procedures, and facility maintenance
- Oversee proper cash handling procedures
- Hires, trains, and educates staff on proper event and safety procedures
- Ensure staff is prepared for events
- Contributes to facility business plan and execution
- Manages Operations and Food and Beverage department
- Oversee and makes sure all certifications are updated and renewed on time
- All additional tasks assigned by management
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
