Operations Director - Middlesex County (NJ) Sports Complex
About The Position
Middlesex County (NJ) Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Middlesex, NJ. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Middlesex County (NJ) Sports Complex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
Requirements
- Bachelor's degree in management, sports management, business or related field with 3-5 years of experience in a leadership role in operational management and/or event management
- Food service and food service management experience preferred
- Must have excellent interpersonal, project management and problem-solving skills
- Must be a team player, must have excellent verbal and written communication skills
- Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
- Must be willing to obtain CPR certifications
- Well organized, efficient, flexible, and able to meet deadlines
- Able to cope with many tasks at once and work to tight schedules
- Able to work flexible schedule including weekends, nights and holidays
Responsibilities
- Oversee front-line managers/supervisors to ensure compliance with SFM policies and additional applicable laws
- Oversee effective communications with event owners pre- and post-event
- Oversee the administration and high level of detail required in the organization of events
- Assists with labor law compliance and adherence
- To be on-site at events and take responsibility for the various aspects of managing personnel and production
- Negotiates and produces contracts for relevant vendors building a good working relationship
- Builds an overall understanding of the events in the company portfolio, their operational aims and their revenue streams
- Closes liaison and communication with other departments within the events team including marketing and sales
- Ensures all health & safety, quality control, expense management, security, procedures, and facility maintenance, and proper cash handling procedures
- Assists sports and tournament manager with proper communication with the venues from contracts and dates to all onsite logistics
- Lead cross-functional teams, create and monitor leadership team schedule
- Ensures events comply with safety regulations, ensures staff is adequately prepared for the event, gives final operational approval for event set-up
- Hires, trains, and educates staff on proper events and safety procedures
- Develops and manages budgets and exercises control in expense management/maintenance
- Analyze event performance and prepare metrics presentation
- Promotes company culture and expectations to staff
- Works with General Manager and Finance Manager to develop KPI reports
- Contributes to facility business plan and execution
- Oversee proper reporting of inventory
- Serves as MOD on nights and weekends
- All other duties as assigned by management
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What This Job Offers
Job Type
Full-time
Career Level
Manager
