Manager

AGAT Laboratories•Calgary, AB

12d•Onsite

About The Position

AGAT Laboratories is a premier full-service laboratory operating at the cutting edge of science and innovation across North America. Their expertise spans geochemistry, biochemistry, chemistry, microbiology, geology, and engineering, enabling them to deliver comprehensive analytical solutions that drive progress in industries such as Mining, Environmental, Energy, Transportation, Industrial, Agri-Food, and Life Sciences. AGAT prides itself on state-of-the-art technology, diverse expertise, and a commitment to providing precise, timely, and reliable results, while also fostering strong client relationships built on trust and collaboration. The company is seeking a dynamic self-starter for an on-site Operations Manager role in Calgary. This position is responsible for overseeing both office and laboratory operations, ensuring that safety, quality, and service standards, including turnaround time (TAT) targets, are consistently met. The Operations Manager will play a crucial role in supporting operational efficiency, managing budgets, and maintaining a safe work environment in alignment with company goals. Beyond scientific innovation, AGAT Laboratories is deeply committed to community and philanthropy through the AGAT Foundation, which supports initiatives in education, environmental stewardship, and community well-being. This includes funding scholarships, participating in environmental cleanups, and supporting health and wellness programs, reflecting a commitment to creating a brighter future for employees, clients, and the communities they serve. AGAT Laboratories is an equal opportunity employer, dedicated to fostering an inclusive and barrier-free workplace.

Requirements

A dynamic self-starter who can disrupt established procedures with an end goal for continuous improvement and efficiency.
Proven success in previous managerial roles, with a background in operations or laboratory management.
Post-secondary degree in science or a related field, or an equivalent combination of education and experience.
Strong organizational and communication skills.

Nice To Haves

Knowledge of laboratory operations and environmental regulations is an asset.

Responsibilities

Manage laboratory operations to ensure adherence to quality, safety, and service standards, including turnaround time (TAT) targets.
Oversee day-to-day activities, promoting adherence to company policies and fostering a professional work environment.
Maintain compliance with established safety protocols, supporting a safe and efficient laboratory and office environment.
Responsible for area budget, forecasting and financial performance while achieving agreed upon annual goals.
Build and maintain relationships with major current and potential clients, addressing client needs and inquiries promptly.
Serve as a point of contact for laboratory and client issues, ensuring effective communication through regular meetings and formal channels.
Facilitate open communication between laboratory staff and management, supporting teamwork and clarity on operational goals.
Ensure laboratory operations are within budget, submitting relevant financial documents to head office as required.
Contribute to cost-effective and profitable operations through efficient resource management and process improvements.
Monitor and control expenses, ensuring alignment with financial objectives and company guidelines.
Maintain optimal staffing levels to meet operational demands, overseeing recruitment, training, and performance management.
Provide guidance and mentorship to supervisors and team members, encouraging continuous improvement and professional growth.
Conduct performance reviews in collaboration with direct reports, aligning goals with company standards and expectations.