B4 Operations Manager- Louisville, KY

Norfolk Southern Corp.•Louisville, KY

4d•Onsite

About The Position

Tasked with the safe, efficient, and economic operation of the Intermodal terminal through effective supervision of railroad and contracted personnel. Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail. As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

Requirements

TYE
MS Word/Word Processing
MS Excel/Spreadsheets
MS Outlook
ITMS
Communication Skills
Decision Making
Analytical Thinking
Analyzing Problems

Nice To Haves

Bachelor's Degree (BS, BA)
Business (Preferred Majors)

Responsibilities

Supervises Assistant Managers, TCU clerks, and contractor employees to ensure they meet service, safety, and cost standards established by Norfolk Southern Management.
Consults with the Division/Terminal Superintendents, Agents, Mechanical Department, Service Control Center, the Intermodal Traffic Delivery Group, Intermodal Service Desk and others to ensure the freight is unloaded, properly billed, loaded, and released on schedule.
Works with IT and Systems personnel to correct Intermodal information system problems or misuse by terminal personnel.
Assists the Division Manager in developing service, safety, and cost standards that the facility operates under and provides supervision to ensure these standards are complied with by facility personnel and drayage companies.
Ensures proper handling of shipments covered by United States Customs Regulations and for the handling of hazardous material in accordance with Federal Regulations.