Operations Manager - PSCo Distribution Control Center

Xcel Energy•Denver, CO

1d•$112,200 - $159,400•Onsite

About The Position

This is a Standard Operations Position where the incumbent will supervise a high performing, safe operations team across multiple functions, facilities, or commodities. The role involves driving the efficient and cost-effective use of numerous resources through consistent and effective application of policies and procedures, assuring safe, reliable, and compliant operations, driving continuous improvement, and ensuring customer satisfaction. The Operations Manager will also drive the attainment of corporate and business unit strategies, goals and objectives, and process and performance metrics.Xcel Energy is a leading combination electricity and natural gas energy company, offering a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. The company strives to be the preferred and trusted provider of energy.Xcel Energy is committed to reinventing how it powers communities, redefining customer care, and reaffirming its commitment to the planet. The company leads with equity and inclusion, driven to protect the environment, support communities, and seek innovation. It offers a career that grows with employees and values reliability, trustworthiness, and integrity. Xcel Energy is leading the way in clean energy, utilizing technology and innovation, providing safe, stable jobs with robust benefits, and keeping customers at the center of all operations. The company is committed to hiring a workforce that reflects the communities it serves, with a goal to provide carbon-free electricity by 2050, take care of the environment and communities, and create a place where everyone belongs, building a better tomorrow.

Requirements

Five or more years in design, construction, operations, engineering or maintenance of utility systems/power generation plants or related industries/fields or equivalent.
Demonstrated technical expertise in specific functional area including standards, procedures, and applicable government/environmental regulations.
Operational knowledge of work and asset management and analytical/reporting applications.
Effective change leader with demonstrated ability to effectively communicate company and business area strategies and objectives to a variety of stakeholders.
Proven results at achieving performance and operational metrics and driving process adherence.

Nice To Haves

Previous experience with a utility OMS.
Previous experience with utility SCADA
Associates or technical degree
Three years of supervisory experience.
Completion of an approved apprentice program in an appropriately related craft.
Demonstrated understanding of utility finance.
Demonstrated experience working as or with bargaining unit employees.

Responsibilities

Provide visible safety leadership and actively contribute to the creation, implementation, and continuous improvement of a strong, sustainable safety culture in partnership with Safety Consultant.
Drive real time safety accountability by engaging the team through safety meeting participation, job briefs, audits, training, accident investigation/event assessment, and job site observations.
Evaluate team performance based on operational efficiency, reliability and quality metrics and take corrective action where appropriate, focusing on process adherence and data integrity.
Identify continuous improvement opportunities and drive adoption of process changes through effective collaboration and expectation setting.
Provide direct leadership over crew effectiveness, quality and productivity.
Maintain a continuous presence in the work environment and assist in removing barriers with pre-requisites, materials, stakeholder, and other issues.
Ensure correct crew composition and skills are in place to meet operational, reliability, customer and financial objectives.
Assist in preparing resource forecasts and providing input to longer-term work plans.
Recruit talented employees, participate in workforce and development planning efforts, establish clear expectations, and effectively and manage performance.
Provide training, coaching and oversight and drive employee engagement.
Effectively represent the organization in bargaining unit discussions, grievances, corrective actions and development.
Build and maintain effective internal and external relationships with areas that support Operations.
Provide strong working knowledge of necessary systems and resources to assist employees, other work groups, and/or customers and stakeholders.
Enable crews to provide solutions to issues and improve customer/stakeholder satisfaction.
Oversee and coordinate the execution and documentation of work in accordance with Xcel Energy policies and procedures, labor agreements, and regulatory standards.
Support and ensure required compliance and technical training is completed.
Establish, monitor, and track processes to ensure regulatory compliance.