Operations Manager - Directional

KLX Energy•Oklahoma City, OK

10d

About The Position

The Operations Manager oversees operational practices and business management in an assigned district, including profit and loss (P&L) performance and management of district employees. The role contributes to long-term planning and operational excellence, with responsibility for one facility or yard in a geographic region with multiple product lines, or multiple smaller, adjacent facilities or yards. The position manages locations or product lines, monitors financial and operational performance, supports business development, promotes safety and regulatory compliance, and oversees district processes and company assets. The Operations Manager also leads and develops managers and staff, supports quality management, and partners with customers to reduce operating non-productive time.

Requirements

High school diploma or equivalent.
4–6 years of work experience.
1–3 years of supervisory experience.
Oilfield services business acumen.
Relevant experience managing profit and loss.
Proficiency in Microsoft Office Suite and time and expense applications.
Business development experience.
Ability to meet the role’s physical requirements, including sitting for extended periods, communicating by telephone, and occasionally performing the listed lifting, reaching, climbing, equipment-operation, and coordination tasks.

Nice To Haves

Bachelor’s degree in Business Administration, Engineering, Petroleum, or another related discipline.
6–8 years of work experience.
4–6 years of supervisory experience.
Financial and oilfield services business acumen.
Ability to manage conflict, influence, and negotiate with internal and external stakeholders.

Responsibilities

Manage locations and/or product lines within an assigned district.
Monitor district P&L, including operational costs, revenue, staffing and inventory needs, utilization, and planning.
Work with geographic leadership to monitor key performance indicators and develop action plans to address gaps between actual performance and company expectations.
Oversee asset optimization and ensure return on invested capital (ROIC) targets are met.
Drive business development with new and existing customers and promote a customer-oriented service experience.
Cultivate strong safety awareness and ensure compliance with local, state, and federal laws and company policies; promptly address compliance lapses.
Serve as the local QMS owner and monitor and continuously improve district processes.
Delegate responsibilities clearly and oversee purchasing, inventory, billing, quality control and assurance, execution, and troubleshooting.
Produce and finalize customer delivery tickets and invoices for work performed accurately and on time.
Manage company assets to maximize utilization.
Coach and manage managers, individual contributors, and front-line staff; provide direction on goals, performance plans, training needs, roles, and expectations.
Partner with customers to reduce operating non-productive time.