Operations Manager - USD Cash Operations & Payments Investigations - Vice President

Deutsche Bank • Jacksonville, FL

17d • Hybrid

About The Position

The USD Cash Operations team is primarily responsible for the provision of payment processing and investigation services to our global Financial Institution (FI) and Corporate Clients. The team also undertakes an element of Funds Release and Static Data activities. USD Cash Operations is primarily supporting the Corporate Bank business. Corporate Bank provides commercial banking products and services for both corporate clients and financial institutions worldwide. Our universal expertise and global network allow us to offer truly integrated and effective solutions.

Requirements

• Degree and/or some knowledge of Wire/ High Value Payment (HVP), Automated Clearing House (ACH), Checks Payment Processing is required
• Have high attention to detail and organization skills
• Can work in fast paced environment with deadlines, able to keep pace with technical innovation and maintain a broad understanding of the Business offering
• Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs

Nice To Haves

• Have previous experience across multiple product areas with respectable knowledge of cash management products (i.e. Funds Transfer, SWIFT, ACH, HVP, Check processing, Lockbox, Investment Sweeps)
• Self-driven working style
• Have excellent team worker skills and the ability to work in virtual global teams and a matrix organization

Responsibilities

• Identify and prioritize product and service improvement opportunities and create plans for implementation
• Utilize comprehensive knowledge of the company's internal operations to develop forward-looking focus for business
• Support bank strategy, proactively identifying and managing areas of risk
• Maintain relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions
• Communicate changes to operational requirements and their impact on relevant processes and controls
• Functions as Operations Lead with minimum guidance and accountable for ensuring day-to-day activities are aligned to the Business objectives, banks mission and strategic goals
• Ensures appropriate escalation of operational, regulatory and other risks to the department
• Responsible for the execution of all projects within payments while driving transformation and continuous improvement

Benefits

• A hybrid working model, allowing for in-office / work from home flexibility
• generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift and volunteer programs
• physical, emotional, and financial wellness benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree