Operations Manager - Specialty

Maxor National Pharmacy Services, LLC•Remote,

3d•Onsite

About The Position

The Specialty Operations Manager oversees and coordinates key operational functions to ensure organizational efficiency and alignment with strategic goals. This role manages and organizes operational projects, leads the planning and coordination of daily activities and meetings, and supports productive vendor relationships. The Specialty Operations Manager helps maintain current accreditations, develops and organizes training materials, and provides essential support for the Specialty including additional enterprise support when warranted. Additionally, the role is responsible for monitoring and managing open internal and external (i.e. WellSky, Relay etc.) IT items and tickets to drive timely resolution and continuous process improvement. This role requires a consistent commitment to VytlOne’s Core Values and the ability to act with integrity, collaboration, and purpose in support of patients, partners, and compliance obligations. Who We Are VytlOne is the nation’s only independent, fully integrated total pharmacy solutions partner. With an innovative model of customized pharmacy management, 340B program expertise, specialty pharmacy, and PBA or PBM solutions, VytlOne is leading the way in unlocking revenue, growth and better outcomes for mission-driven hospitals, health systems, health centers, and employer partners. st the Director of Pharmacy in providing overall leadership direction and management of all operation processes and initiatives within

Requirements

3–5 years of experience in pharmacy operations, healthcare operations, or a related field
Experience supporting operational workflows, projects, or cross-functional initiatives
Exposure to compliance, accreditation, or regulatory requirements (e.g., URAC, ACHC, Joint Commission)
Demonstrated ability to manage multiple priorities in a fast-paced environment
Working knowledge of computer software, specifically Microsoft Office and Outlook, to support excellence in day to day execution
Ability to accurately enter data into a computer system with integrity and attention to detail
Ability to prioritize work to meet deadlines and deliver excellence for internal and external partners
Ability to multi task and work accurately under pressure while maintaining a solution-oriented, One Team mindset
Ability to work through and solve problems independently, escalating appropriately and communicating authentically
Positive attitude; innovative, purpose driven, self starter
Excellent organizational and communication skills, both written and verbal, grounded in authenticity and One Team collaboration

Nice To Haves

Specialty pharmacy experience
Familiarity with pharmacy systems (e.g., Caretend or similar)

Responsibilities

Manage and organize operational projects with a purpose driven focus on quality, outcomes, and timely delivery
Plan and coordinate operational activities and meetings with authenticity (clear communication) and One Team partnership
Support specialty enterprise needs with a One Team mindset and a purpose driven focus on patient outcomes
Support vendor relationships with integrity, responsiveness, and excellence for partners
Manage open internal and external (WellSky, Relay) IT items and tickets with accountability, transparent communication, and timely follow through
Support current accreditation needs through disciplined execution, documentation quality, and integrity in evidence management
Create and organize training materials that enable One Team consistency and excellence in execution
Maintain working knowledge of accreditation requirements and apply that knowledge with integrity and attention to detail
Promote and ensure compliance with VytlOne Business Code of Conduct, as well as other company policies and procedures, demonstrating integrity and accountability
Promptly report any allegations of impropriety to the Compliance Department, acting with integrity and courage
Comply with VytlOne’s Ethical Business Conduct policy and VytlOne’s Compliance Program, upholding integrity in all actions
Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists, maintaining integrity and eligibility standards
Complete required training, as assigned, within the established timeframes to support One Team consistency and excellence
Must be able to cope with the mental and emotional stress of the position while maintaining professionalism and a purpose driven focus
Maintain regular attendance in accordance with established policies, supporting One Team reliability
Perform other job related duties as assigned, contributing to One Team priorities and partner support