Operations Manager/Shift Supervisor
Volunteers of America - Greater New York, Inc.•New York, NY
•$30 - $30•Onsite
About The Position
The Shift Supervisor is responsible for facilitating daily shelter operations. Jamaica Women’s Employment Shelter is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and; referred by the New York City Department of Homeless Services (DHS). To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/housing
Requirements
- High school diploma or GED preferred
- One-year relevant experience working in a similar capacity in a social service setting.
- Must possess good interpersonal skills
- Basic computer knowledge.
- Certifications in security required
- Fire Safety (F-80) obtained within 3 months of hire.
Responsibilities
- Supervise delivery of program services including intake, bed assignments, case management services, distribution of client mail, lockers, meal cards and medication
- Ensure optimal customer service is being provided to clients.
- Ensure recreation activities are occurring.
- Ensures the facility is adequately staffed at all times.
- Work with DHS PD to ensure the daily security and safety of the facility.
- Supervise facility maintenance, cleaning staff and fire safety
- Manage community relations and communicate with relevant authorities as needed.
- Perform related tasks as needed.
Benefits
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
