Operations Manager, Robot
About The Position
About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role This role acts as an experienced operations manager at DoorDash Labs. You will ensure that DoorDash Labs executes operations efficiently and maximizes both data collection and commercial supply to its full potential. You will report to the General Manager, PHX Market in our DoorDash Labs organization. You will be 100% in-office and in-field throughout the Greater Bay area, based in Dublin, CA with travel expected to Fremont, Sunnyvale, and additional locations as we expand. You’re excited about this opportunity because you will… Rigorously tracking daily KPIs and work with all sides of our operations to maximize our output and commercial availability of supply Establish strong relationships and followership with operations team managers and a co-located service team, motivating the whole team to work as one Incorporate, adopt and refine daily and weekly processes for the management of real-time operations, working closely with other leaders Build strong relationships with cross-functional partners, including real estate, technical program management, engineering and many other key stakeholders to provide an understanding of the current state of operations and resource allocation Contribute with creative operational solutions to complex and ambiguous technical problems, unlocking the next big autonomy bet Provide onsite leadership and expertise for incident response, in the case things don’t match expectations and need guidance and leadership Work effectively in gray space, bringing clarity to uncertainty, to enable tactical and strategic decision making and push the program forward!
Requirements
- 6+ years of experience
- Experience leading teams of 20+
- Experience in autonomous vehicles and/or robotics or anything autonomous
- Believe in 1% improvement every day
- Valid U.S. drivers license required and a successful completion of MVR required
Responsibilities
- Rigorously tracking daily KPIs and work with all sides of our operations to maximize our output and commercial availability of supply
- Establish strong relationships and followership with operations team managers and a co-located service team, motivating the whole team to work as one
- Incorporate, adopt and refine daily and weekly processes for the management of real-time operations, working closely with other leaders
- Build strong relationships with cross-functional partners, including real estate, technical program management, engineering and many other key stakeholders to provide an understanding of the current state of operations and resource allocation
- Contribute with creative operational solutions to complex and ambiguous technical problems, unlocking the next big autonomy bet
- Provide onsite leadership and expertise for incident response, in the case things don’t match expectations and need guidance and leadership
- Work effectively in gray space, bringing clarity to uncertainty, to enable tactical and strategic decision making and push the program forward!
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- wellness benefits
- commuter benefits match
- paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- medical, dental, and vision benefits
- 11 paid holidays
- disability and basic life insurance
- family-forming assistance
- mental health program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
