(USA) Operations Manager, Procurement

WMT Fulfillment Service • Troutman, NC

1d • Onsite

About The Position

The Operations Manager, Procurement works across teams and departments to understand stakeholder needs, communicate relevant information, analyze business issues, and recommend solutions aligned with business strategy. The role uses data analysis and visualization to develop insights, build business cases, influence decisions, and support technology and process changes. It also contributes to crisis management, warranty claims, regulatory compliance, supplier management, contracts, budgeting, procurement transactions, analytics, project coordination, and contractual negotiations. The manager supports associates and leaders through change and promotes Walmart’s values of respect for the individual, integrity, customer service, and excellence.

The position is based at Walmart’s Troutman, North Carolina location. The annual salary range is $84,000–$126,000, with additional annual or quarterly performance bonuses; certain positions may also include regional pay zone compensation or stock. Walmart offers a range of health, financial, leave, education, and other benefits, subject to eligibility and plan terms.

Requirements

• Bachelor’s degree in a related field and at least 1 year of experience in an operations, distribution, or logistics environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; or 1 year of experience as a Walmart Logistics Area Manager performing the listed supervisory responsibilities; or 3 years of qualifying operations, distribution, logistics, or retail experience performing the listed supervisory responsibilities; or 1 year of experience as a Walmart Logistics Operations Manager performing the listed supervisory responsibilities.
• Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Experience in financial modeling and analysis, inventory management, modeling or forecasting, preparing and executing budgets, or profit and loss accountability.
• Experience supervising associates, talent development, or work as a Walmart Logistics Manager.
• Bachelor’s degree in Business Administration, Finance, Logistics, Management, or Operations Management.

Responsibilities

• Engage with team members and stakeholders, build trust, respond to requests, and collaborate across divisions and departments.
• Communicate clearly and persuasively, prepare structured reports and materials, present complex information, and provide constructive feedback.
• Analyze data, test hypotheses, create visualizations and dashboards, and present insights to influence business decisions.
• Recommend solutions to complex business issues, develop business cases and ROI or cost-savings projections, and translate business requirements into projects aligned with strategy.
• Identify, implement, and support technology, process, and organizational changes; explain the rationale and consequences of change and reinforce outcomes.
• Participate in crisis management planning and response, maintain crisis-related contact lists and documentation, and help develop simulated crisis scenarios.
• Support warranty claims management, oversee work orders and repairs, and address discrepancies to improve savings and accuracy.
• Carry out departmental responsibilities in accordance with regulatory requirements, procedures, and standard operating procedures; identify and report safety hazards and regulatory concerns.
• Serve as a routine contact for vendors, resolve routine supplier issues, escalate nonroutine issues, research alternative suppliers, and help ensure purchases meet delivery and quality specifications.
• Gather information and participate in requirements analysis and evaluation of business-process changes; identify opportunities to reduce waste and process variation.
• Support contracts management by preparing vendor or contract files, reviewing contracts for compliance, administering local departmental contracts, and assisting with contract requirements.
• Document capital appropriations and project authorizations; prepare budget reports under guidance, explain expense variances, and provide supporting information for budget items.
• Use procurement systems and approved suppliers to process purchases in accordance with procedures, documentation requirements, and approval levels.
• Organize and prepare data for analysis, improve data collection and preparation processes, perform statistical hypothesis testing, and develop analytics solutions for defined tasks.
• Facilitate negotiations for smaller projects and support complex negotiations; develop factual and compelling arguments, follow company and regulatory requirements, and escalate complex legal or regulatory issues.
• Document project plans, estimates, meetings, status reports, deliverables, next steps, and communication plans under guidance; consider stakeholder needs and positions during negotiations.
• Develop and mentor team members, build trusting relationships, hold oneself and others accountable, put customers first, and support continuous improvement and the adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave; PTO and/or PPTO may also be used for vacation, holidays, or other purposes.
• Short-term and long-term disability coverage.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U, a Walmart-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
• Performance-based bonus awards, including annual or quarterly bonuses; certain positions may also include regional pay zone compensation or stock.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager