(USA) Operations Manager, Procurement

Walmart•Troutman, NC

1d•$84,000 - $126,000•Onsite

About The Position

This role involves managing procurement operations, analyzing stakeholder needs, fostering trust and respect, and collaborating to achieve business goals. The Operations Manager will be responsible for organizing and presenting information clearly and concisely, developing business cases, and translating business requirements into actionable projects. They will also recommend new processes, manage change, and participate in crisis management. Key responsibilities include overseeing warranty claims, managing vendor relationships, ensuring compliance with contracts, and assisting with budgeting and expense management. The role requires utilizing procurement systems, analyzing data, and facilitating contractual negotiations. A strong emphasis is placed on respecting individuals, acting with integrity, serving customers, and striving for excellence through continuous improvement and adoption of new technologies.

Requirements

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management)
1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Financial Modeling and Analysis
Inventory Management
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Talent Development
Walmart Logistics Manager
Walmart Logistics Systems
Bachelors: Business Administration
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Engage with team members on a periodic basis and establish credibility.
Analyze stakeholder needs and partner with them to share relevant information.
Foster a climate of trust and respect respond effectively and efficiently to requests.
Take a one team approach to collaborate and accomplish goals for the business.
Organize thoughts and communicate articulately, confidently, credibly, and concisely in an interdivisional/interdepartmental setup.
Present to and influence teams, customers, and clients, conveying complex information clearly, accurately, and addressing ambiguity in a constructive manner.
Independently assemble and prepare reports/materials/storyline that have a structure and logical flow, clear, concise, meaningful, and are based on relevant fact-based information.
Influence the teams and leaders to take meaningful action based on sound recommendations.
Seek and provide constructive feedback, anticipate needs/questions, respond appropriately.
Leverage data analysis tools to explore moderately complex data, develop and test hypotheses, use data to influence strategic work, build and present insights.
Identify, implement, and drive technology change within scope of work.
Use visualization tools to represent data and construct coherent stories to influence decisions.
Provide recommendations to business stakeholders to solve complex business issues (e.g., how the business operates, suggest what skills are needed, how does the business generate revenue).
Develop business cases for projects with a projected return on investment or cost savings.
Demonstrate deep functional knowledge of the business unit/organization being supported.
Translate business requirements into projects, activities, and tasks, and align to overall business strategy.
Serve as an interpreter and conduit to connect business needs with tangible solutions and results.
Recommend new processes and ways of working.
Employ sound methods of planning, introducing, and following through on change.
Reinforce outcomes of change programs to increase the likelihood that they will take hold.
Articulate the rationale for and positive and negative consequences of change so as to help others adapt.
Encourage exploration of non-traditional ideas by team members.
Appropriately use the crisis management chain of command.
Participate in development of procedures to address situations that could spark a crisis.
Maintain employee, vendor, and other third-party contact lists and crisis management documentation.
Participate in a crisis management team.
Participate in designing simulated crisis scenarios and determining appropriate responses.
Assist in implementing effective warranty claims management strategies.
Oversee work orders, repairs, and discrepancies to maximize cost savings and enhance accuracy.
Consult on complex warranty claims and settlements.
Assess situations based on awareness of the goals and operating issues of own department.
Seek guidance when assigned goals conflict with departmental goals or overall strategy.
Document regulatory and reporting requirements.
Carry out responsibilities that contribute to the role of own department within the organization.
Work to resolve obstacles related to goals of own department.
Understand the importance of and implementation of One Best Way and SOP information.
Identify safety hazards and anomalies during the operations processes and reports to an immediate superior.
Follow regulatory processes and procedures for the department.
Seek and analyze situations or conditions with potential regulatory implications.
Act as the routine contact point between the organization and vendors.
Resolve routine supplier issues, escalate non-routine issues up chain of command.
Research alternative vendors or suppliers, participate in supplier selection.
Follow procedures in carrying out routine supplier management tasks.
Work with vendors to ensure that purchases meet delivery date and quality specifications.
Suggest ways to reduce variation and/or waste in processes.
Participate in requirements analysis for process changes.
Illustrate problems, opportunities, and methods for improving existing business processes.
Help evaluate what factors should be addressed in the change program.
Gather data for use in the analysis of business processes.
Explain the types of information required before a contract is signed.
Assist in creating files of relevant information for specific vendors, customers, or contracts.
Implement organizational protocols and procedures for contracts management.
Review contracts to ensure compliance with contract specifications and regulations.
Administer locally relevant contracts for the department.
Document capital appropriations and project authorizations.
Under guidance, produce budget reports of planned vs. actual expenses with variances explained.
Apply established organizational practices in budgeting.
Use budgeting and chargeback practices within own area.
Supply supporting information and justification for major line items.
Examine the role of various expense management guidelines within the organization.
Assist in reviewing the fulfillment of administrative and documentation requirements for the completion of purchase.
Use available procurement systems and tools in transactions with approved suppliers.
Follow established procedures, documentation requirements, and approval level requests to conduct procurement activities.
Work with the procurement of services, materials, or equipment.
Interpret benefits issues and considerations of using procurement.
Organize, store, and extract data, information, and content for analysis.
Identify redundant fields in data collection and recommend modification by defining necessary transformations and data preparation procedures.
Perform statistical hypothesis testing and develop analytics solutions for specific tasks and predefined data sets.
Create a feedback loop between data intake and insights and continually work on improving the data collection process/model/data set, etc.
Use multiple visualization techniques and languages for existing and new analytics applications and processes and create simple dashboards.
Present to internal/external stakeholders using the appropriate framework and convey clear messages through business and stakeholder understanding.
Facilitate contractual negotiations for relatively small projects (contract value < $500K) and provide support for complex negotiations (contract value < $500K).
Develop and present factual, rational, and compelling arguments while anticipating roadblocks and objections.
Ensure negotiations adhere to company and regulatory processes, values, and policies.
Seek guidance on and escalate complex legal and/or regulatory issues.
Work with such functions as task splitting and project merging.
Document initial plans and estimates for simple projects.
Document project meetings, particularly status reports on deliverables and next steps.
Under guidance, prepare status reports for client management.
Create a communication plan which determines communication level, frequency, detail, and distribution of status updates and minimize the impact of changes.
Understand stakeholders' needs (internal/external), positions, and bargaining power and be able to negotiate the best possible outcome that adds value.
Respect the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
Respect the Individual: Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
Respect the Individual: Strengthens the team by helping, developing, and mentoring others; recognizes others' contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Serve our Customers and Members: Delivers results while putting the customer first.
Serve our Customers and Members: Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
Strive for Excellence: Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)