(USA) Operations Manager, Procurement

Walmart•Plainfield, IN

26d•$84,000 - $126,000•Onsite

About The Position

The Operations Manager, Procurement is responsible for engaging with team members, analyzing stakeholder needs, and fostering a climate of trust and respect. This role involves collaborating to achieve business goals, communicating complex information clearly and concisely, and preparing data-driven reports and recommendations. The manager will leverage data analysis tools to explore data, develop hypotheses, and present insights to influence strategic work. They will also identify and drive technology changes, recommend solutions to complex business issues, and translate business requirements into actionable projects. Additionally, the role involves managing warranty claims, overseeing work orders, assessing departmental goals, and ensuring compliance with regulatory and reporting requirements. The Operations Manager will also act as a liaison with vendors, resolve supplier issues, research alternative vendors, and manage contracts to ensure compliance. Budgeting responsibilities include documenting capital appropriations, producing budget reports, and examining expense management guidelines. The role requires using procurement systems, interpreting procurement benefits, organizing and extracting data for analysis, and creating analytics solutions. Facilitating contractual negotiations for projects up to $500K and supporting larger negotiations is also a key responsibility, ensuring adherence to company processes and values. The manager will document project plans, estimates, and status reports, and create communication plans to manage stakeholder expectations. The core values of Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence are central to this role.

Requirements

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management)
1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)

Nice To Haves

Financial Modeling and Analysis
Inventory Management
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Talent Development
Walmart Logistics Manager
Walmart Logistics Systems
Bachelors: Business Administration
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Engage with team members on a periodic basis and establish credibility
Analyze stakeholder needs and partner with them to share relevant information
Foster a climate of trust and respect respond effectively and efficiently to requests
Take a one team approach to collaborate and accomplish goals for the business
Organize thoughts and communicate articulately, confidently, credibly, and concisely in an interdivisional/interdepartmental setup
Present to and influence teams, customers, and clients conveying complex information clearly, accurately, and addressing ambiguity in a constructive manner
Independently assemble and prepare reports/material/storyline that have a structure and logical flow, clear, concise, meaningful, and are based on relevant fact-based information
Influence the teams and leaders to take meaningful action based on sound recommendations
Seek and provide constructive feedback, anticipate needs/questions, respond appropriately
Leverage data analysis tools to explore moderately complex data, develop and test hypotheses, uses data to influence strategic work, builds and presents insights
Identify, implement, and drive technology change within scope of work
Use visualization tools to represent data and construct coherent stories to influence decisions
Provide recommendations to business stakeholders to solve complex business issues (e.g., How the business operates, suggest what skills are needed, how does the business generate revenue)
Develop business cases for projects with a projected return on investment or cost savings
Demonstrate deep functional knowledge of the business unit/organization being supported
Translate business requirements into projects, activities, and tasks and aligns to overall business strategy
Serve as an interpreter and conduit to connect business needs with tangible solutions and results
Recommend new processes and ways of working
Employ sound methods of planning, introducing, and following through on change
Reinforce outcomes of change programs to increase the likelihood that they will take hold
Articulate the rationale for and positive and negative consequences of change so as to help others adapt
Encourage exploration of non-traditional ideas by team members
Appropriately use the crisis management chain of command
Participate in development of procedures to address situations that could spark a crisis
Maintain employee, vendor, and other third-party contact lists and crisis management documentation
Participate in a crisis management team
Participate in designing simulated crisis scenarios and determining appropriate responses
Assist in implementing effective warranty claims management strategies
Oversee work orders, repairs, and discrepancies to maximize cost savings and enhance accuracy
Consult on complex warranty claims and settlements
Assess situations based on awareness of the goals and operating issues of own department
Seek guidance when assigned goals conflict with departmental goals or overall strategy
Document regulatory and reporting requirements
Carry out responsibilities that contribute to role of own department within the organization
Work to resolve obstacles related to goals of own department
Understand the importance of and implementation of One Best Way and SOP information
Identify safety hazards and anomalies during the operations processes and reports to an immediate superior
Follow regulatory processes and procedures for the department
Seek and analyze situations or conditions with potential regulatory implications
Act as the routine contact point between the organization and vendors
Resolve routine supplier issues, escalate non-routine issues up chain of command
Research alternative vendors or suppliers, participate in supplier selection
Follow procedures in carrying out routine supplier management tasks
Work with vendors to ensure that purchases meet delivery date and quality specifications
Suggest ways to reduce variation and/or waste in processes
Participate in requirements analysis for process changes
Illustrate problems, opportunities, and methods for improving existing business processes
Help evaluate what factors should be addressed in the change program
Gather data for use in the analysis of business processes
Explain the types of information required before a contract is signed
Assist in creating files of relevant information for specific vendors, customers, or contracts
Implement organizational protocols and procedures for contracts management
Review contracts to ensure compliance with contract specifications and regulations
Administer locally relevant contracts for the department
Document capital appropriations and project authorizations
Under guidance, produce budget reports of planned vs actual expenses with variances explained
Apply established organizational practices in budgeting
Use budgeting and chargeback practices within own area
Supply supporting information and justification for major line items
Examine the role of various expense management guidelines within the organization
Assist in reviewing the fulfillment of administrative and documentation requirements for the completion of purchase
Use available procurement systems and tools in transactions with approved suppliers
Follow established procedures, documentation requirements, and approval level requests to conduct procurement activities
Work with the procurement of services, materials, or equipment
Interpret benefits issues and considerations of using procurement
Organize, store, and extract data, information, and content for analysis
Identify redundant fields in data collection and recommend modification by defining necessary transformations and data preparation procedures
Perform statistical hypothesis testing and develop analytics solutions for specific tasks and predefined data sets
Create a feedback loop between data intake and insights and continually work on improving the data collection process/model/data set etc.
Use multiple visualization techniques and languages for existing and new analytics applications and processes and create simple dashboards
Present to internal/external stakeholders using the appropriate framework and conveys clear messages through business and stakeholder understanding
Facilitate contractual negotiations for relatively small projects (contract value < $500K) and provide support for complex negotiations (contract value < $500K)
Develop and present factual, rational, and compelling arguments while anticipating roadblocks and objections
Ensure negotiations adhere to company and regulatory processes, values, and policies
Seek guidance on and escalate complex legal and/or regulatory issues
Work with such functions as task splitting and project merging
Document initial plans and estimates for simple projects
Document project meetings, particularly status reports on deliverables and next steps
Under guidance, prepare status reports for client management
Create a communication plan which determines communication level, frequency, detail, and distribution of status updates and minimize the impact of changes
Understand stakeholders' needs (internal/external), positions, and bargaining power and be able to negotiate the best possible outcome that adds value
Facilitate contractual negotiations for relatively small projects (contract value < $500K) and provide support for complex negotiations (contract value < $500K)
Develop and present factual, rational, and compelling arguments while anticipating roadblocks and objections
Ensure negotiations adhere to company and regulatory processes, values, and policies
Seek guidance on and escalate complex legal and/or regulatory issues

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
Tuition, books, and fees completely paid for by Walmart through Live Better U