Gestionnaire des opérations, excellence opérationnelle et déploiement

Groupe Vision

28d • Hybrid

About The Position

Working at Vision Group’s head office means working for one of North America’s leading vision correction providers. It means being able to make a tangible contribution to the growth of the company while supporting more than 11 brands and 60 clinics across Canada and the United States. It’s about having the wind in your sails and getting things done as a team in a relaxed environment. And all of this, while benefiting from flexible work arrangements tailored to each employee. Join our team, where our Great Place to Work® certification reflects our commitment to creating a culture of support and inclusion for every member of our organization.

Requirements

• 3–5 years experience in operations, project management, or process improvement.
• Strong organizational, communication, and leadership skills.
• Ability to translate strategy into execution.

Nice To Haves

• Experience in multi-site operations (healthcare an asset).

Responsibilities

• Coordinate and communicate operational initiatives clearly across clinics.
• Maintain and improve operational procedures and SOPs.
• Lead deployment of new tools, processes, and operational changes.
• Ensure initiatives are understood, adopted, and properly executed.
• Support pilot projects and process improvements.
• Collaborate with departments including Clinical, IT, HR, and Finance.
• Lead and support a team of Operations Coordinators.
• Prioritize and manage operational requests from leadership.

Benefits

• Permanent, full-time position.
• Flexible hours.
• 3 weeks of vacation.
• 4 personal days for unforeseen events.
• 3 additional days during the Holiday season.
• Every Friday afternoon off paid in July and August.
• Group insurance plan, which includes telemedicine.
• Employee Assistance Program (EAP).
• Group RRSP with an employer contribution.
• Short-term incentive program.
• Free refractive surgery.
• Membership in one of Canada’s Best Managed Companies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed