(USA) Operations Manager (Non-Complex)

WM Stores Arkansas • Bentonville, AR

19h • Onsite

About The Position

The Operations Manager (Non-Complex) role at Walmart focuses on initiating and directing community outreach programs, ensuring compliance with company policies, and providing exceptional customer service. This position involves supervising and developing hourly associates, driving financial performance of the facility, and coordinating job-related activities. The role emphasizes upholding company values such as respecting individuals, acting with integrity, serving customers, and striving for excellence. Associates in this role are expected to contribute to Walmart's mission of becoming a regenerative company by making a positive impact on associates, customers, members, and the world.

Requirements

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Initiates, directs, and participates in community outreach programs.
• Ensures compliance with company policies and procedures by holding associates accountable, analyzing reports, implementing asset protection and safety controls, maintaining quality assurance, overseeing safety and operational reviews, and developing action plans.
• Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, evaluating performance, and setting clear expectations.
• Models and demonstrates exceptional customer service standards.
• Assists the store manager in driving the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing action plans.
• Coordinates, completes, and oversees job-related activities and assignments by developing stakeholder relationships, supporting initiatives, building accountability, and measuring progress.
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
• Works collaboratively, builds strong relationships, and communicates with impact, energy, and positivity.
• Attracts and retains talent, empowers and develops talent, and recognizes others' contributions.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Supports Walmart's goal of becoming a regenerative company by making a positive impact.
• Delivers results while putting the customer first.
• Makes decisions based on data insights and analysis.
• Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
• Drives continuous improvements and supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption expense reimbursement
• Surrogacy expense reimbursement
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree