(USA) Operations Manager (Non-Complex)

Wal-Mart Stores East • Ocean Springs, WA

10d • Onsite

About The Position

The Operations Manager (Non-Complex) role at Walmart involves initiating and directing community outreach programs, ensuring compliance with company policies, providing supervision and development for associates, and driving financial performance. This role requires modeling exceptional customer service, coordinating job-related activities, and upholding company values. Key responsibilities include managing operational reviews, developing action plans, fostering a positive and inclusive workplace, and contributing to the company's mission of integrity and sustainability.

Requirements

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Initiates, directs, and participates in community outreach programs.
• Ensures compliance with company policies and procedures by holding associates accountable, analyzing reports, implementing asset protection and safety controls, maintaining quality assurance, overseeing safety and operational reviews, and developing action plans.
• Provides supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, evaluating performance, and providing recognition.
• Models and demonstrates exceptional customer service standards.
• Assists the store manager in driving the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing plans to correct deficiencies.
• Coordinates, completes, and oversees job-related activities and assignments by developing relationships with stakeholders, supporting initiatives, building accountability, and measuring progress.
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
• Works collaboratively to build strong and trusting relationships.
• Delivers results while putting the customer first.
• Makes decisions based on data insights and analysis.
• Drives continuous improvements and supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption expense reimbursement
• Surrogacy expense reimbursement
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree