Operations Manager-Long Term Care

Coborn's, Inc. • Little Falls, MN

9h

About The Position

Coborn’s Inc. is hiring a motivated and strategically focused Long Term Care Operations Manager to lead and support the daily operations of our growing Long Term Care pharmacy business. This role is ideal for a collaborative leader who thrives in a fast-paced healthcare environment, values operational excellence, and is passionate about building strong relationships with both internal teams and Long-Term Care partners. As an employee-owner, you will play a meaningful role in driving innovation, improving operational efficiencies, and supporting the growth of a business dedicated to serving patients and care facilities with excellence.

Requirements

• Bachelor’s Degree in Business Management or related field preferred and two to four years of related experience.
• A general understanding of pharmacy services and healthcare is preferred.
• Experience using data-driven and empirical analytics to develop and implement process improvement initiatives is preferred.
• State Board of Pharmacy Technician License in the State in which the Long Term Care Pharmacy Operations Manager is employed.
• Certified Pharmacy Technician License issued by an accredited entity.

Responsibilities

• Lead and support the daily operations of the Long Term Care pharmacy business to ensure efficiency, accuracy, and exceptional customer service.
• Collaborate with Pharmacy Operations, Pharmacy Managers, staff, and vendors to maintain and improve operational capabilities.
• Evaluate current workflows and recommend process improvements that enhance operational performance and scalability.
• Manage inventory levels to align with department goals, regulatory requirements, and customer demand.
• Ensure accurate and timely completion of accounts receivable processes, insurance billing, and patient/facility statements.
• Oversee daily administrative functions including scheduling, timekeeping, reporting, supply management, and customer call support.
• Maintain and troubleshoot pharmacy automation equipment and related software systems to minimize downtime and maximize productivity.
• Coordinate installation, configuration, upgrades, and ongoing support of Long Term Care operational technology systems.
• Build and strengthen relationships with Long Term Care facilities, healthcare systems, clinics, and strategic business partners.
• Ensure compliance with Minnesota Board of Pharmacy regulations, including proper management and oversight of Emergency Kits (EKits).
• Provide direct leadership, coaching, and performance oversight to Long Term Care Lead Technicians, Fill Technicians, and Delivery Drivers.
• Support hiring, onboarding, employee development, and team engagement initiatives while fostering a culture of accountability, collaboration, and belonging.

Benefits

• 10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert’s, and Pet Supplies Plus locations.
• Get Paid Daily with DailyPay
• Paid Time Off (PTO/Vacation)
• Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday!
• Sunday Premium Pay – an extra $1 per hour for hours worked on Sundays (some exclusions apply)
• Paid Military Leave
• Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month
• Employee Health & Wellness Programs, Challenges and Resources
• Employee Assistance Program (EAP) – unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
• Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more!
• Tools, resources and opportunities for career growth and development
• 401(k) plan options – we also match up to 20% of the first 5% contributed
• Participation in our Employee Stock Ownership Program (ESOP)
• Education benefits including tuition discount and scholarship programs
• Additional Voluntary Benefits – such as vision, accident and critical illness insurances
• Medical & Dental Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Tuition Reimbursement
• Adoption Reimbursement
• Paid Family Caregiver Leave
• Company-sponsored Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level