Operations Manager - Janitorial

North Jersey Friendship House•Hackensack, NJ

5d•Onsite

About The Position

The Operations Manager - Janitorial will provide direct oversight for the NJFH Janitorial Services Department. This includes growing new business, managing existing business, hiring/firing staff, and managing employees. The role reports to the Executive Director of Operations.

Requirements

Minimum 1-year previous commercial janitorial experience
Must have prior Manager/Supervisor experience
Ability to handle multiple projects at one time and stay conscious of time restrictions.
Must have a valid driver's license and transportation to get to and from work, as well as site visits as needed.

Nice To Haves

Floor and carpet cleaning experience preferred

Responsibilities

Assist in the review and update of all janitorial contracts, ensuring contract specifications and scope of work are met.
Provide oversight of all Janitorial Accounts, including: ACCSES, Source America, and private contract worksites.
Assist in recruitment, training, management, and evaluation of workers.
Train and empower all assigned staff.
Ensure proper coverage is maintained at all sites.
Manage staff and floater schedules.
Perform 90-day and yearly staff evaluations.
Maintain direct communication with Managers at all contracted sites.
Select members for each job (in collaboration with their counselor and/or HR) and properly supervise work performed.
Ensures that all staff adhere to established rules and regulations.
Provides direct supervision to assigned staff to enhance their technical skills sets, leadership qualities and administrative functions.
Provides on-going training and support for staff to ensure completion of job responsibilities.
Carries out supervisory responsibilities in accordance with the agency's policies, applicable laws, and governmental regulatory agencies.
Reviews staff responsibilities to determine time frame and scope of authority, reviews staffing requirements, and allotments of available resources.
Evaluates staff productivity and documentation of service delivery.
Oversees staff assigned schedules, ensures staff attendance and documentation of attendance to assigned worksite.
Consults with staff to provide technical advice and to resolve problems.
Responsibilities include interviewing, hiring, and training new employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.