Janitorial Operations Manager

ABM Industries • San Francisco, CA

1d • $80,000 - $90,000 • Onsite

About The Position

ABM, a leading provider of integrated facility solutions, is looking for a Janitorial Project Manager. The Janitorial Operations Manager is responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. The JPM will also develop and implement cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned building.

Requirements

• 3–5+ years of experience in janitorial, facilities management, or related field
• 2+ years in a supervisory or management role
• Knowledge of cleaning methods, equipment, and chemicals
• Strong leadership and team management skills
• Excellent communication and problem-solving abilities
• Ability to manage multiple sites and priorities simultaneously
• Proficiency in scheduling systems, Microsoft Office, or similar software

Nice To Haves

• Experience managing large commercial or multi-site contracts
• Bilingual (English/Spanish)
• OSHA or safety certification
• Experience with janitorial management software

Responsibilities

• Oversee daily janitorial operations across multiple client sites
• Ensure all cleaning services meet company and client quality standards
• Conduct regular site inspections and quality audits
• Develop and implement efficient cleaning schedules and workflows
• Recruit, hire, train, and supervise janitorial staff and supervisors
• Manage employee schedules, attendance, and performance evaluations
• Provide coaching, discipline, and motivation to maintain high productivity
• Ensure adequate staffing levels for all contracts
• Serve as the primary point of contact for client accounts
• Address customer concerns and resolve service issues promptly
• Conduct regular client meetings to ensure satisfaction and retention
• Identify opportunities for contract growth or additional services
• Ensure compliance with OSHA standards, company policies, and local regulations
• Train staff on proper use of cleaning chemicals and equipment
• Maintain safety records and incident reports
• Promote a culture of workplace safety
• Manage operational budgets and control labor and supply costs
• Monitor inventory levels and order cleaning supplies and equipment
• Track expenses and identify cost-saving opportunities
• Track KPIs such as labor efficiency, customer satisfaction, and quality scores
• Prepare regular performance and operations reports
• Use data to improve operational efficiency and service delivery

Benefits

• health insurance (medical, dental and vision)
• 401(k) plan with immediate vesting
• short and long-term disability
• PTO
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed