Operations Manager - Integrated Products (Second Shift)

Industrial Electric Manufacturing•Surrey, BC

4h•Onsite

About The Position

IEM is seeking an Operations Manager - Integrated Products for their Surrey, B.C location. This role is a people-centered, execution-driven leader accountable for the end-to-end performance of an assigned value stream. The ideal candidate is analytically strong, deeply hands-on, and experienced in real-world Lean manufacturing execution. This role requires a leader who brings clarity to complexity, leads with empathy and high emotional intelligence, and motivates teams through trust, structure, and disciplined execution. The Operations Manager owns safety, quality, delivery, cost, and productivity outcomes and works cross-functionally with Engineering, Quality, Materials, Maintenance, and Continuous Improvement to deliver sustainable operational performance. This position requires 100% in-office presence in our Surrey offices and does not offer remote work. The role will report into the Director of Operations - Integrated Products.

Requirements

Bachelor’s degree or diploma in a technical discipline (Electrical preferred)
10+ years of experience in manufacturing or operations environments
Minimum 5 years in a supervisory or managerial role (Operations Manager, Production Manager, Production Supervisor, Engineering leadership, or equivalent)
Demonstrated, hands-on experience implementing Lean manufacturing in real production settings
Continuous improvement mindset with strong sense of ownership
Proven experience leading people, managing daily execution, and improving operational performance
Experience working in cross-functional, high-mix or integrated manufacturing environments
Demonstrated experience leading operational change initiatives and driving successful adoption in a manufacturing setting
Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced environment.

Responsibilities

Lead daily operations across the value stream, ensuring work is performed safely, to standard, and in line with production plans
Own and actively manage value-stream KPIs including OTD, PPA, DPU, safety (TRIR/incidents), LHPU, and material efficiency (e.g., Copper Scrap %)
Conduct daily Gemba walks to observe work, verify standards, engage employees, and identify issues early
Establish, support, and actively use Hour-by-Hour Boards and Daily Management systems to track performance, surface abnormalities, and drive immediate action
Own and lead the Daily Management System, including tiered huddles, escalation, and follow-up to ensure issues are resolved at the right level and do not recur
Lead daily, weekly, and monthly operating rhythms that translate performance gaps into clear ownership and disciplined follow-through
Proactively plan and balance labor, skills, and resources to meet demand while maintaining flow and efficiency
Anticipate operational risks and constraints by identifying leading indicators, planning contingencies, and implementing containment actions before issues impact flow or stop the line
Translate strategic objectives into clear, executable priorities for supervisors and frontline teams, ensuring focus on the critical few versus competing demands
Partner closely with Production Planning and Materials to align demand, capacity, and material availability
Lead, coach, and develop supervisors and frontline teams, setting clear expectations and ensuring consistent accountability
Take ownership of training, cross-training, and skills development to ensure employees are capable, confident, and set up for success
Actively develop talent within the team through coaching, feedback, and structured development plans, bringing out the best in people
Build bench strength by developing supervisors and high-potential employees through deliberate capability building and succession planning
Act as a change leader by driving adoption of new processes, standards, and ways of working, addressing resistance, and ensuring changes are sustained on the shop floor
Lead structured problem-solving using root-cause analysis, A3 thinking, Pareto analysis, and process mapping to prevent repeat issues
Champion hands-on Lean manufacturing execution, including: Single-piece flow and cellular manufacturing, Standard work creation, sustainment, and continuous improvement, Takt time, line balancing, and flow optimization, Visual management, 5S, and Kaizen
Lead Lean as a daily operating system by modeling leader standard work and embedding continuous improvement into everyday execution
Work closely with Engineering, Quality, Maintenance, and CI teams to resolve design, process, and equipment issues impacting production
Maintain full ownership of the value stream, ensuring process changes and improvements are executed and deliver intended results
Ensure compliance with safety policies, quality standards, and regulatory requirements while promoting a culture of zero injuries and right-first-time quality