Operations Manager - Industrial Services

Uptime Industrial Inc.•Fort Mill, SC

3d•$70,000 - $100,000•Onsite

About The Position

Uptime Industrial is a leading provider of full-service industrial and commercial equipment repair, upgrades, installation, and relocation across North America. As a service provider, our mission is simple - to keep our clients’ businesses running – 24 hours a day, 7 days a week, 365 days a year. Our recent growth and continued success stem not only from being highly trained experts in our craft, but also from our most important values: integrity and innovation. These values are a big part of who we are and how we work. We are committed to always doing the right thing for the job, for our customers, and most importantly, for our people and each other. As part of our continued growth across North America, Uptime Industrial is expanding into the Carolinas. We have established an initial customer base and secured projects in South Carolina, providing a foundation from which we are looking to build and grow our presence throughout South Carolina and North Carolina. Reporting directly to the CEO, this is a hands-on leadership role with responsibility across business development, estimating and quoting, operations, financial performance, and team leadership. The Operations Manager will initially lead a local team of approximately 5 employees and will be responsible for developing the operation as our customer base and project portfolio grow. This opportunity is well-suited to someone who enjoys building a business and team while having the support and resources of an established organization behind them.

Requirements

Industrial Mechanic (Millwright) certification/ticket or equivalent trade qualification is preferred
Proven experience leading, building, or growing an operation, branch, or business unit within an industrial environment
Strong background and understanding of industrial mechanical construction, maintenance, installation, and project work
Knowledge of the Carolinas market, including customers, industries, contractors, and business opportunities within the region
Experience with business development and customer relationship management, with the ability to identify and pursue new opportunities
Experience estimating, quoting, and/or bidding industrial mechanical work
Demonstrated experience leading and developing field teams
Strong understanding of project costs, margins, budgets, and operational performance
A hands-on, entrepreneurial mindset with the ability and willingness to build an operation and team from the ground up
Strong communication, decision-making, and problem-solving skills
Ability and willingness to travel to British Columbia, Canada for initial training and onboarding

Responsibilities

Build and develop Uptime Industrial’s presence throughout South Carolina and North Carolina
Develop strong relationships with existing customers while actively building new customer relationships throughout the region
Identify and pursue new business and project opportunities within industrial and commercial markets
Prepare and/or support estimates, quotes, bids, and proposals for new work
Manage the local opportunity and work pipeline to support consistent and sustainable growth
Identify opportunities to expand the scope of work provided to existing customers
Develop relationships with local contractors, vendors, suppliers, and other industry partners
Oversee the day-to-day performance of the Carolinas operation as the business grows
Support project setup, scope identification, estimating, resource planning, and initial margin targets
Monitor active work to ensure schedules, budgets, quality standards, and customer expectations are being met
Coordinate resources and ensure the right people are assigned to incoming and active work
Maintain oversight of the financial performance and P&L of the Carolinas operation
Monitor project costs and margins and identify opportunities to improve efficiency and profitability
Work closely with internal teams to ensure the region has the resources required to support incoming work
Continuously look for opportunities to improve local processes and support sustainable growth
Lead and develop the Carolinas team, initially consisting of approximately 5–10 employees
Recruit and build the local team as customer and project needs increase
Provide employees with ongoing coaching, direction, and feedback
Conduct regular one-on-one meetings and support employee performance and development
Establish clear expectations around quality, accountability, customer service, and performance
Build a collaborative, high-performing team that reflects Uptime Industrial’s values
Help identify and develop future leaders as the Carolinas operation expands
Champion a strong safety culture across the Carolinas operation
Ensure work is performed in accordance with Company policies, customer requirements, and applicable safety standards
Promote a culture of safety, quality, accountability, and continuous improvement
Work collaboratively with internal safety and operational resources to support employees and projects in the region