Operations Manager-in-Training
About The Position
Window Genie is seeking an experienced leader to join their Operations Manager-in-Training program. This role is designed for individuals with current or recent leadership experience in industries such as restaurant management, hospitality, retail management, or home services who are looking for a new career path with better hours and long-term opportunities. The program begins with hands-on training in the field, learning services like window cleaning, pressure washing, and gutter cleaning, and understanding the business from the ground up. As the trainee progresses, they will take on more responsibility for employees, customers, scheduling, quality, equipment, and daily operations, with the ultimate goal of becoming a future Operations Manager. Candidates should be open to future advancement opportunities, which may include relocation to other Window Genie markets.
Requirements
- Current or recent leadership experience in restaurant management, hospitality, retail management, or home services.
- Experience supervising employees and holding a team accountable.
- A strong work ethic and willingness to lead from the front.
- Confidence communicating with customers and employees.
- The ability to stay organized in a fast-moving environment.
- Comfort working outdoors, performing physical work, and using ladders.
- A valid driver’s license and dependable transportation.
- Interest in building a long-term management career.
- Willingness to consider future relocation for advancement.
Nice To Haves
- Experience in window cleaning or pressure washing.
Responsibilities
- Perform window cleaning, pressure washing, gutter cleaning, window tinting, and holiday-light installation.
- Safely use ladders, tools, vehicles, and professional equipment.
- Learn and adhere to quality, safety, and customer-service standards.
- Set the pace and model professional behavior for the team.
- Help train, coach, and support technicians.
- Assist with quality control and job-site problem-solving.
- Communicate clearly with the office and field teams.
- Help maintain vehicles, equipment, and inventory.
- Review job expectations with customers.
- Resolve customer concerns professionally.
- Collect payment and request reviews.
- Identify additional service opportunities.
- Ensure every job meets Window Genie standards.
- Potentially assist with recruiting, interviewing, and onboarding technicians.
- Potentially help build and retain a dependable team.
- Potentially manage employee performance and accountability.
- Potentially coordinate crews, routes, equipment, and daily production.
- Potentially monitor safety, quality, efficiency, and customer satisfaction.
Benefits
- Full technical and leadership training
- Opportunity to earn $25+/hour through commission
- Additional performance bonuses
- Company benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
