Operations Manager I

Savage•Port Arthur, TX

2d•Onsite

About The Position

The Operations Manager I is responsible for providing leadership, direction, and oversight for daily rail and industrial operations while ensuring work is performed safely, efficiently, and in compliance with applicable regulations and customer requirements. This position develops and supports team members, manages operational performance, maintains customer relationships, oversees equipment and facility maintenance, and drives continuous improvement initiatives. The role balances the needs of team members, customers, suppliers, and the business while fostering a culture of safety, accountability, professionalism, and operational excellence.

Requirements

High School Diploma or GED.
Minimum 2 years of experience in industrial operations, rail operations, logistics, transportation, agriculture, infrastructure, or related industries.
Minimum 2 years of supervisory or leadership experience preferred.
Working knowledge of safety and regulatory requirements including OSHA and other industry-specific regulations.
Strong leadership, coaching, interpersonal, and team-building skills.
Strong planning, organizational, problem-solving, and decision-making abilities.
Effective written and verbal communication skills in English.
Proficiency with Microsoft 365 applications, including Word, Excel, Outlook, and PowerPoint.
Ability to work independently with limited supervision while maintaining accountability for operational results.

Nice To Haves

Experience with railcar switching, loading, cleaning, inspection, and repair.
HAZMAT training or related certifications.
Associate's or Bachelor's degree in Business, Operations Management, or related field.
Experience leading operations in rail, logistics, industrial plant, or transportation environments.

Responsibilities

Provide hands-on leadership by modeling integrity, professionalism, accountability, and fair treatment of others.
Lead, coach, mentor, and develop team members to build a skilled and engaged workforce.
Hire, onboard, train, and manage employee performance.
Foster a positive work environment focused on teamwork, professionalism, cleanliness, and continuous improvement.
Conduct regular one-on-one meetings, coaching sessions, and development planning.
Maintain an open-door leadership approach and encourage constructive communication throughout the operation.
Support shift coverage and provide hands-on training when operational needs require.
Plan, organize, and manage day-to-day rail and industrial operations to meet safety, service, and productivity objectives.
Ensure effective utilization of personnel, equipment, and resources to meet customer expectations.
Oversee railcar switching, cleaning, loading, inspections, and minor repair activities.
Monitor operational performance and implement best practices to improve efficiency and service delivery.
Operate effectively in a fast-paced environment while prioritizing work and adapting to changing operational requirements.
Provide on-call support and emergency response as necessary to maintain business continuity and customer commitments.
Promote personal responsibility for safe work behaviors, safe working conditions, and environmental compliance.
Ensure compliance with OSHA, DOT, FRA, MSHA, HAZMAT, and other applicable regulatory and customer requirements.
Conduct operational and safety audits, identify deficiencies, and implement corrective actions.
Lead safety initiatives, training programs, and safety meetings.
Maintain required site certifications and support development of advanced safety qualifications.
Champion housekeeping standards and support site 5S and continuous improvement programs.
Build and maintain strong customer relationships through regular communication, responsiveness, and operational reviews.
Participate in customer meetings, audits, business reviews, and performance discussions.
Develop and manage operating budgets, forecasts, and business plans.
Monitor financial performance and support cost management initiatives.
Identify opportunities to improve services, increase operational effectiveness, and expand business growth.
Support implementation of strategic initiatives and operational improvements.
Oversee asset utilization and coordinate equipment and facility maintenance activities.
Ensure equipment is properly maintained and operated in accordance with company standards and maintenance programs.
Support capital planning and long-term asset sustainability initiatives.
Coordinate repairs, inspections, and preventive maintenance activities to maximize operational reliability.