Plant Manager / Operations Manager

Intertape Polymer Group (IPG)•Danville, VA

15d

About The Position

The Operations Manager I plans, organizes, directs, and controls day-to-day plant operations to achieve departmental and plant objectives while following applicable safety, process, and procedural standards. The role establishes plant goals aligned with the business team, drives productivity improvements and waste reduction, and promotes high standards for safety, quality, service, and cost performance. The manager oversees staffing, employee relations, cross-functional collaboration, operational policies and systems, production planning, budgets, and financial performance. The role monitors and reports key performance indicators, analyzes operational and financial reports, develops strategies to improve plant performance, and handles customer concerns escalated from departments. The position also supports lean manufacturing and quality systems, including the Intertape Performance System and ISO Quality System.

Requirements

Bachelor’s degree in Business Management, Industrial Technology, or Engineering, or equivalent experience.
At least 5 years of management experience in a manufacturing environment, with proven leadership abilities.
Experience with self-directed work teams or a high level of employee involvement.
Experience with lean manufacturing principles and implementing a lean culture.
Effective leadership skills with a strong focus on plant and business processes.
Ability to identify key issues and creatively and strategically overcome internal challenges or obstacles.
Clear understanding of personnel policies, practices, procedures, and other operational issues faced by an organization.
Strong attention to detail and accuracy.
High integrity, confidentiality, and accountability.
Sound analytical thinking, planning, prioritization, and execution skills.
Diplomacy, negotiation, conflict resolution, and people management skills.
Excellent computer skills using Microsoft Office Suite.

Nice To Haves

Master’s degree in Operations Management.

Responsibilities

Establish the plant’s strategic goals and objectives and align them with the business team.
Drive productivity gains, waste reduction, yield optimization, and overhead cost minimization.
Pursue benchmarking to improve safety, quality, productivity, service, and costs.
Set and maintain high safety standards, establish accountability, and implement processes to eliminate unsafe work practices; ensure compliance with applicable occupational health and safety requirements and company responsibilities.
Develop and implement business strategies and process improvements to improve plant performance.
Meet with department heads and business unit leaders and facilitate resolution of cross-functional issues.
Maintain appropriate staffing levels for facility requirements.
Maintain positive employee relations and support teamwork through information-sharing meetings across departments.
Support operations policies, procedures, and systems, including the Intertape Performance System, lean manufacturing philosophies, and the ISO Quality System.
Review and approve plans for output control, budget spending, material efficiency, waste, engineering effectiveness, and human resources.
Prepare and monitor budgets and the plant’s profit and loss.
Monitor financial performance against budget commitments and develop strategies to improve departmental financial performance.
Analyze and report daily, monthly, and annual plant key performance indicators and industry trends.
Handle escalated customer inquiries and complaints, analyze concerns, and present options to resolve them.
Use monthly profit and loss statements to control expenses and proactively plan production goals.
Review inventory, production, and daily reports to assess operational activity and ensure optimum performance.
Ensure reporting employees comply with company policies and procedures.
Perform other duties as required.