Mpg-Operations Manager I-Valpo Neuro

The Methodist Hospitals•Valparaiso, IN

About The Position

This position collaborates with the Director and physician leadership to maintain a patient-centered environment, focusing on open access, efficient patient care, and positive patient experiences. The role involves managing daily operations, ensuring financial success, and fostering a positive work environment for staff. The Operations Manager I will also drive initiatives for practice growth and patient retention.

Requirements

Must comply with Federal and state laws and status.
Must comply with Practice policies and procedures.
Must comply with Accrediting and regulatory agency requirements.
Must comply with Quality and access requirements of third party payers with whom Methodist is contracted.
Ability to be flexible as priorities/focus changes in practice operations.
Bachelor’s degree in Healthcare or closely related field preferred.
3-5 years of experience in a mid-level practice preferred (Physicians, mid-levels providers: 47; staff FTEs: 8-15; annual visit volume 4,000-15,000; total net revenue - less than $4,000,000.00
Other certifications and/or licensures may be considered as meeting any listed requirements, as long as they are closely related to the essential functions of the position and satisfy any regulatory requirements.
Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.
Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information.
Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.

Responsibilities

Communicate with patients, family members, and visitors about management of patient care and operational issues.
Maintain relationships with resource departments such as human resources, purchasing, finance, etc.
Establish and carry out procedures for appropriate delivery of patient care and monitoring of quality standards in compliance with regulatory and payer guidelines.
Ensure financial success of practice(s) by actively monitoring budget, physician productivity and fiscal operation of assigned cost centers.
Assist in the creation and maintenance of an operationally efficient and physician friendly work environment.
Manage resources daily to meet productivity standards and to optimize efficiency, effectiveness and output of each department.
Manage daily human resource functions to ensure continued quality, development and retention reflecting the MPG experience of creating the best place for associates to work in an environment where staff is motivated to do their best.
Supervise, develop, hire, manage disciplinary actions including termination, conduct performance appraisals, review salaries and approve increases, coach, counsel, and build teams.
Facilitate and drive initiatives that enhance practice growth as well as retention of existing patients under the direction of the Director and in collaboration with physician leadership.
Fulfill additional job-related duties based on operational needs as directed by the Director and/or VP.
Perform other duties as needed and/or assigned.