Operations Manager - I&C Installations

Westinghouse Electric Company, LLC • Hempfield Township, PA

6d • Hybrid

About The Position

As Operations Manager for I&C Installations, you will lead operations and execution of the I&C Installation Services product line. This will include managing all aspects execution and delivery for I&C Installation projects.

You will report to the Sr. Director of Specialty Outage & Maintenance Services and will be based out of our Waltz Mill facility in Madison, PA. This role does require 25-30% travel.

Requirements

• Bachelor's degree in technical or business field
• 10 years of experience in Field Service Operations role
• Equivalent combination of education and experience will be considered
• Demonstrated ability to oversee project activities and opportunity management, conveying feedback on customer satisfaction, needs and opportunities.
• Demonstrated successful business development skills including cost estimation, offer development and complex contract negotiations.

Responsibilities

• Delivering I&C Installation field projects at customer sites, as contracted in a safe manor.
• Profit and loss responsibilities including delivering aggregate margin-as-delivered, which should be greater than or equal to the product-specific objective from financial plan.
• Manage team of employees supporting contract delivery, working with resource managers and recruiters to ensure field projects are correctly staffed to deliver I&C Installation Services. This includes full time and contracted employees as well as union and non Union resources as applicable.
• Responsible for overall equipment and tooling strategy necessary to deliver projects.
• Responsible for staffing trained, qualified personnel, consistent with contractual requirements. including preparation, resource strategy, equipment/tooling readiness and site execution of contractual deliverables.
• Support I&C Customer Solutions Manager/Product Manager with product strategy, offer development, capital and innovation investments to meet market needs and secure order entry backlog maximizing profitability and long term growth.
• Analyze needs and develop unique customer solutions to address customer concerns.
• Support offer development as required led by Sales, Marketing and CSM'sSupport development of strategic focus, communication of vision for future and help promote culture that aligns with organizational goals.
• Support in developing culture that values customer service, human performance fundamentals, radiation protection practices and safety.

Benefits

• Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
• Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
• 401(k) with Company Match Contributions to support employees' retirement
• Paid Vacations and Company Holidays
• Opportunities for Flexible Work Arrangements to promote work-life balance
• Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
• Global Recognition and Service Programs to celebrate employee accomplishments and service
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees