Installations Project Manager

Luxer One•Mcclellan, CA

5d•Hybrid

About The Position

Luxer One is the leader in smart locker technology, transforming the way packages are delivered, stored, and retrieved across the country. Our team is passionate about innovation, service, and excellence. We are extremely proud of our culture of growth, unlimited potential to solve industry challenges, and continuous improvement of our products and technology. We're experiencing rapid growth, and are looking to bring on a new Installation Project Management onto our growing team! The Installation Project Manager will support the Installation Manager with daily locker installation expertise and problem-solving. This individual will interact with our network of installers across the country as well as internal stakeholders.

Requirements

3–5+ years of experience in field operations, construction project management, hardware deployment, or installation management.
Ability to manage multiple projects simultaneously.
Vendor management and negotiation skills.
Understanding of construction environments, permitting, ADA considerations, and installation technical requirements.
Strong cross-functional communication with internal and external stakeholders.
Proficiency with project management tools, documentation systems, and basic CAD/floorplan interpretation.
Strong problem-solving, root-cause analysis, and technical troubleshooting skills.

Nice To Haves

Experience in hardware technology deployment, access-control systems, or similar industries.
Experience developing and delivering training programs.
Familiarity with project management and CRM software
Knowledge of ADA, electrical, low-voltage, and site construction considerations.

Responsibilities

Installation escalation support and resolution
Site preparedness approvals
Installation quality control and consistency data management
Manage scope changes and set expectations early
Facilitate timely resolution between install partners and Luxer teams
Install capability, recruiting, and vetting
Process and procedure development.
Support and maintain quality: develop checklists, testing procedures, documentation, and completion criteria.
Floorplan accuracy reviews and sales support
Special projects support
Cross-functional team support (VAR's, Sales, PM's)
Review and resolve escalated safety & compliance issues
Assist with delivery of installation training and coaching.
Installation manual, technical writing, and photo documentation.
Technical training development.
Stakeholder representing installers and install execution
On-site installation management of local and high profile jobs