Operations Manager – Home Health - 3628191

Apex HealthcareLakeland, FL
Onsite

About The Position

An established and growing home healthcare organization is seeking an experienced Operations Manager to lead its Polk County operation. This leadership opportunity is ideal for a healthcare operations professional who enjoys building teams, driving business growth, and making a meaningful impact in the community. The Operations Manager has full responsibility for the overall performance of the business, including financial results, team leadership, client satisfaction, and community engagement.

Requirements

  • Minimum of 10 years of professional work experience
  • Proven experience leading and developing teams
  • Strong operational and financial management experience
  • Experience with hiring and employee development

Nice To Haves

  • Preferred tenure of at least 3 years with previous employers
  • Sales, service, or business development experience is a plus
  • Experience in home health, hospice, senior care, healthcare services, or related industries strongly preferred
  • Demonstrated ability to lead with professionalism, confidence, and accountability

Responsibilities

  • Oversee the day-to-day operations of a growing home healthcare business
  • Maintain full profit and loss (P&L) responsibility
  • Drive revenue growth and manage expenses to achieve business goals
  • Monitor KPIs and utilize scorecards to improve performance and accountability
  • Develop and execute strategic initiatives that support operational success
  • Lead and develop a multidisciplinary team, including: Staffing professionals, Clinical educators, Scheduling personnel, Client service team members, Business development professionals
  • Participate in hiring, coaching, and performance management
  • Identify and develop future leaders within the organization
  • Foster a positive, accountable, and high-performing culture
  • Build relationships with referral partners and community stakeholders
  • Participate in field visits with team members to support business growth and service quality
  • Maintain a visible presence within the local market
  • Identify opportunities to expand services and strengthen community partnerships

Benefits

  • Performance bonus opportunity up to 15%
  • Medical, dental, vision, and life insurance
  • 401(k) with employer match
  • Paid time off and sick leave
  • Comprehensive onboarding and leadership development program
  • Ongoing executive coaching and training opportunities
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