(USA) Operations Manager - Floor

Walmart•Tobyhanna, PA

21h•$84,000 - $126,000•Onsite

About The Position

This position is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. They will forecast staffing, workload, and performance results to meet business demands. The role involves preparing, reviewing, and analyzing business reports to identify operational improvements. A key aspect is monitoring and ensuring compliance with logistics and company quality and safety standards, policies, and procedures. The Operations Manager will resolve associate, customer, and supplier concerns, and supervise and manage associates and leaders by providing direction, feedback, training, and development opportunities. This includes teaching, supporting, and modeling company policies and procedures, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and managers. The role emphasizes respecting individuals by building high-performing teams, embracing diversity, creating an inclusive workplace, and empowering talent. It also requires acting with integrity by maintaining high ethical standards, modeling company values, and holding oneself and others accountable. Serving customers by delivering results and putting the customer first, while making data-driven decisions and balancing priorities, is crucial. Striving for excellence involves continuous improvement, adopting new technologies, and supporting change.

Requirements

Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Financial Modeling and Analysis
Managing challenging workforce issues
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Walmart Logistics Manager
Bachelors: Business
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility.
Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
Teach, support, and model Logistics and company policies and procedures and participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, and create a workplace where associates feel seen, supported, and connected through a culture of belonging.
Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Serve customers by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
Make decisions based on data insights and analysis, balance short- and long-term priorities, and consider customers, associates, shareholders, business partners, and communities when making plans.
Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.