(USA) Operations Manager - Floor
About The Position
This position is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. They will forecast staffing, workload, and performance results to meet business demands. The role involves preparing, reviewing, and analyzing business reports to identify operational improvements. A key aspect is monitoring and ensuring compliance with logistics and company quality and safety standards, policies, and procedures. The Operations Manager will resolve associate, customer, and supplier concerns, and supervise and manage associates and leaders by providing direction, monitoring performance, offering feedback, and identifying training and development needs. This role emphasizes building high-performing teams, embracing diversity, creating an inclusive workplace, and empowering associates to thrive. It also involves acting with integrity, upholding ethical standards, and fostering a culture of belonging and positive impact. The position requires a customer-first approach, making data-driven decisions, and striving for continuous improvement through curiosity, resilience, and embracing new technologies.
Requirements
- Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
- OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates.
- OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Nice To Haves
- Financial Modeling and Analysis
- Managing challenging workforce issues
- Modeling/Forecasting
- Preparing and executing budgets
- Profit and Loss (P&L) Accountability
- Supervising Associates
- Walmart Logistics Manager
- Bachelors: Business
- Bachelors: Finance
- Bachelors: Logistics
- Bachelors: Management
- Bachelors: Operations Management
Responsibilities
- Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
- Forecast staffing, workload, and performance results to meet business demands.
- Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
- Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives.
- Identify and ensure associate, customer, and supplier concerns are resolved.
- Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, and identifying training and development needs.
- Build high-performing teams, embrace differences, create a workplace where associates feel seen, supported, and connected.
- Attract and retain talent, empower and develop talent, and recognize others' contributions and accomplishments.
- Maintain and promote the highest standards of integrity, ethics, and compliance.
- Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
- Deliver results while putting the customer first.
- Make decisions based on data insights and analysis, balancing short and long-term priorities.
- Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
- Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Performance bonus awards
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering programs from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
