(USA) Operations Manager - Floor (grocery)

Wal-Mart Stores East•Wintersville, OH

6d•Onsite

About The Position

This position drives and implements the business plan for their area of responsibility to achieve facility goals in production, quality, and safety, and implements operational improvements. They forecast staffing, workload, and performance results to meet business demands. This role prepares, reviews, and analyzes business reports to identify operational improvements. They monitor and ensure compliance with Logistics and company quality and safety standards, policies, and procedures. This role identifies and resolves associate, customer, and supplier concerns. They supervise and manage associates and leaders by giving direction, monitoring performance, providing feedback, identifying training and development needs, and providing opportunities for learning and growth. This includes teaching, supporting, and modeling company policies and procedures, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers. The role emphasizes building high-performing teams, embracing differences, creating a culture of belonging, and empowering associates to thrive. It involves working collaboratively, building strong relationships, communicating with impact, and attracting and retaining talent. The position acts with integrity, upholding the highest standards of ethics and compliance, modeling company values, and holding oneself and others accountable. It supports the company's goal of becoming a regenerative company by making a positive impact. The role serves customers by delivering results, putting the customer first, and adapting to how, where, and when customers shop. Decisions are based on data, insights, and analysis, balancing short and long-term priorities while considering all stakeholders. The position strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. It drives continuous improvement, adopts new technologies, and supports others through change.

Requirements

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas

Nice To Haves

Financial Modeling and Analysis
Managing challenging workforce issues
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Walmart Logistics Manager
Bachelors: Business
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands.
Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives.
Identify and ensure associate, customer, and supplier concerns are resolved.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
Teach, support, and model company policies and procedures.
Participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams, embrace differences, and create a workplace where associates feel seen, supported, and connected.
Create opportunities for all associates to thrive and perform.
Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Model company values to support and foster the company culture.
Hold oneself and others accountable.
Support the company's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first, considering and adapting to how, where, and when customers shop.
Apply the EDLP and EDLC business models to all plans.
Make decisions based on data, insights, and analysis.
Balance short and long-term priorities and consider all stakeholders when making plans.
Display curiosity and a desire to learn.
Take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
Tuition, books, and fees completely paid for by Walmart (through Live Better U)
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes