Operations Manager - Floor

WMT Fulfillment Service • Lancaster, TX

6d • Onsite

About The Position

This position is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals such as production, quality, and safety, and to implement operational improvements. The role involves forecasting staffing, workload, and performance results to meet business demands. The Operations Manager will prepare, review, and analyze business reports to identify operational improvements. They will monitor and ensure compliance with Logistics and company quality and safety standards, policies, and procedures. This role also involves resolving associate, customer, and supplier concerns, and supervising and managing associates and leaders by providing direction, monitoring performance, giving feedback, identifying training needs, and facilitating learning and growth. The role emphasizes respecting individuals by building high-performing teams, embracing diversity, creating an inclusive workplace, and empowering associates. It also involves acting with integrity by upholding high standards of ethics and compliance, modeling company values, and contributing to the company's goal of becoming a regenerative company. The position focuses on serving customers by delivering results, prioritizing the customer, and adapting to changing shopping behaviors. It also involves making data-driven decisions, balancing priorities, and considering all stakeholders. Finally, the role encourages striving for excellence by displaying curiosity, taking calculated risks, demonstrating resilience, and supporting continuous improvement and the adoption of new technologies.

Requirements

• Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Financial Modeling and Analysis
• Managing challenging workforce issues
• Modeling/Forecasting
• Preparing and executing budgets
• Profit and Loss (P&L) Accountability
• Supervising Associates
• Walmart Logistics Manager
• Bachelors: Business
• Bachelors: Finance
• Bachelors: Logistics
• Bachelors: Management
• Bachelors: Operations Management

Responsibilities

• Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
• Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility.
• Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
• Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
• Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
• Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
• Teach, support, and model Logistics and company policies and procedures and participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Build high-performing teams, embrace differences in people, cultures, ideas, and experiences.
• Create a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Create opportunities for all associates to thrive and perform.
• Work collaboratively, build strong and trusting relationships, communicate with impact, energy, and positivity to motivate and influence.
• Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
• Maintain and promote the highest standards of integrity, ethics, and compliance.
• Model the Walmart values to support and foster our culture.
• Hold oneself and others accountable.
• Support Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
• Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
• Deliver results while putting the customer first, consider and adapt to how, where, and when customers shop, and apply the EDLP and EDLC business models to all plans.
• Make decisions based on data insights and analysis, balance short- and long-term priorities, and consider our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
• Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
• Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption expense reimbursement
• Surrogacy expense reimbursement
• Performance-based bonus awards
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager