(USA) Operations Manager - Floor (grocery)
About The Position
This position drives and implements the business plan for their area of responsibility to achieve facility goals in production, quality, and safety, while also implementing operational improvements. The role involves forecasting staffing, workload, and performance results to meet business demands. The Operations Manager prepares, reviews, and analyzes business reports to identify operational improvements and ensures compliance with Logistics and company quality and safety standards, policies, and procedures. They resolve associate, customer, and supplier concerns, and supervise and manage associates and leaders by giving direction, monitoring performance, providing feedback, identifying training needs, and offering learning opportunities. This role also involves teaching, supporting, and modeling company policies and procedures, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders. The role emphasizes respecting individuals by building high-performing teams, embracing differences, creating a supportive workplace, and empowering associates to thrive. It also involves acting with integrity by maintaining high ethical standards, modeling company values, and holding oneself and others accountable. The position serves customers by delivering results with a customer-first approach, adapting to changing shopping behaviors, and making decisions based on data and insights. It strives for excellence by displaying curiosity, taking calculated risks, demonstrating resilience, and encouraging continuous improvement and the adoption of new technologies.
Requirements
- Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
Nice To Haves
- Financial Modeling and Analysis
- Managing challenging workforce issues
- Modeling/Forecasting
- Preparing and executing budgets
- Profit and Loss (P&L) Accountability
- Supervising Associates
- Walmart Logistics Manager
- Bachelors: Business
- Bachelors: Finance
- Bachelors: Logistics
- Bachelors: Management
- Bachelors: Operations Management
Responsibilities
- Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
- Forecast staffing, workload, and performance results to meet business demands.
- Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
- Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives.
- Identify and ensure associate, customer, and supplier concerns are resolved.
- Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
- Teach, support, and model Logistics and company policies and procedures.
- Participate in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Walmart-paid education benefit program (Live Better U) for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
- Performance bonuses (annual or quarterly)
- Regional Pay Zone (RPZ) (based on location)
- Stock options
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What This Job Offers
Job Type
Full-time
Career Level
Manager
