(USA) Operations Manager - Floor (Grocery)

Walmart•Harrisonville, MO

13d•$84,000 - $126,000•Onsite

About The Position

This position drives and implements the business plan for their area of responsibility to achieve facility goals in production, quality, and safety, and implements operational improvements. They forecast staffing, workload, and performance results to meet business demands. The role involves preparing, reviewing, and analyzing business reports to identify operational improvements. This manager monitors and ensures compliance with Logistics and company quality and safety standards, policies, and procedures. They resolve associate, customer, and supplier concerns using judgment or by consulting others. The position supervises and manages associates and leaders by giving direction, monitoring performance, providing feedback, identifying training needs, and offering learning opportunities. This includes teaching, supporting, and modeling company policies and procedures, and participating in hiring, promotion, coaching, teaching, and evaluation processes. The role emphasizes building high-performing teams, embracing diversity, creating a culture of belonging, and empowering associates to thrive. It involves attracting and retaining talent, developing individuals, and recognizing contributions. The Operations Manager acts with integrity, upholding the highest standards of ethics and compliance, modeling company values, and holding themselves and others accountable. They support the company's goal of becoming a regenerative company by making a positive impact on associates, customers, members, and the world, such as creating a sense of belonging, eliminating waste, and participating in local giving. Decisions are based on data insights and analysis, balancing short and long-term priorities, and considering all stakeholders. The role encourages continuous improvement, adoption of new technologies, and support through change.

Requirements

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management).
1 year experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates.
OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.

Nice To Haves

Financial Modeling and Analysis
Managing challenging workforce issues
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Walmart Logistics Manager
Bachelors: Business
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility.
Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, and providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
Teach, support, and model Logistics and company policies and procedures and participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, and create a workplace where associates feel seen, supported, and connected through a culture of belonging.
Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
Make decisions based on data insights and analysis, balance short and long-term priorities, and consider our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.

Benefits

Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)
Performance bonuses (annual or quarterly)
Regional Pay Zone (RPZ) (based on location)
Stock