Operations Manager (Fire) - Houston, TX

Convergint•Houston, TX
•Onsite

About The Position

Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Operations Manager to join our amazing culture. As an Operations Manager, you are part of a dynamic team that allows you to grow as Convergint grows. We are looking for individuals with a passion for providing world-class service to customers, colleagues, and communities. You should be a person of integrity with a commitment to growth, accountability, and delivering results. We are a company built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, service-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

Requirements

  • Strong management skills related to Project Management.
  • Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department; Strong team leadership, team building and facilitation skills.
  • Strong financial analytical skills including cost control.
  • Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
  • College degree, trade school or equivalent experience
  • Minimum 3-5 years operations, service or field or project management
  • Previous project supervisory

Nice To Haves

  • Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare

Responsibilities

  • Manage, oversee and coordinate all aspects of branch operation activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals and bookings.
  • Coach, council and train the Operations force to improve individual skills.
  • Overall responsibility for customer satisfaction on all installed accounts.
  • Overall responsibility for execution of contracts – estimated cost vs. actual cost; review of contracts; supervision of labor and subcontractors; planning and scheduling contracts, preparation of invoices, and collections.
  • Performs other duties and responsibilities as requested or required.

Benefits

  • 10 Company Holidays and Paid Time Off starting at 13 days annually
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan or company vehicle
  • Corporate Social Responsibility Day
  • Cell phone reimbursement (if applicable)
  • Paid parental leave
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